Uploading videos to Facebook can sometimes be a frustrating experience, especially when the upload gets stuck before reaching 100%. There are a few potential reasons why your Facebook video upload may not be completing successfully:
Your video file is too large
Facebook has limits on the size of video files that can be uploaded. For videos under 20 minutes, the file size limit is 4GB. For longer videos up to 4 hours, the limit is 12GB. If your video file exceeds these size restrictions, the upload will fail or get stuck.
To fix this, you will need to compress your video to reduce the file size before attempting to upload again. Some ways to compress video files include:
- Use video compression software like Handbrake to encode the video at a lower bitrate.
- Lower the resolution of the video (e.g. from 1080p to 720p).
- Trim any unnecessary footage to shorten the video duration.
Aim for a file size under 4GB for videos under 20 minutes. For longer videos, try to keep the file size under 12GB.
Poor internet connection
Uploading large video files requires a stable, high-speed internet connection. If your internet is slow or keeps cutting out during the upload, it can cause the process to hang or fail.
To troubleshoot, try testing your internet speed on Speedtest.net to check for any issues. If your speeds are low, try switching to a wired ethernet connection instead of WiFi, moving closer to your router, or upgrading your internet plan.
For large video files, upload when network traffic is lowest or consider using a wired connection for the best throughput.
Issues on Facebook’s servers
In some cases, technical issues with Facebook’s servers can also disrupt video uploads. Heavy traffic or problems on their end can prevent videos from fully processing.
If you are experiencing failed uploads across multiple devices, it may point to a temporary issue on Facebook’s side. Check their Business Help Page for any reported problems.
You may need to wait until their services are restored to successfully upload your video. Trying again later is the only solution in this scenario.
The video file is corrupted
If your video file is damaged, incomplete, or corrupted, Facebook will not be able to fully process and upload it.
Try re-exporting the video on your editing software and check that the new file plays back properly before uploading. Also scan your hard drive for errors to ensure the file is not corrupted.
Uploading from the original source video file can help avoid any quality or corruption issues.
Unsupported video format
Facebook only supports certain video formats and codecs for uploads. Common formats like MP4, MOV, and AVI are supported. But less common codecs may cause issues.
Check the specifications for your video to ensure the codec is supported. If necessary, re-encode the video using a compatible codec like H.264 before uploading.
Here are the video formats and codecs supported by Facebook:
| Format | Codecs |
|---|---|
| MP4 | H264, H265 |
| MOV | H264 |
| AVI | MPEG4 |
| WMV | VC1 |
| FLV | H263, H264 |
Exceeded the upload limit
Facebook limits the number of times you can upload the same video. If you’ve reached the limit, it can cause the upload to fail.
The upload limit depends on the video resolution:
- SD video (720p or lower): 100 uploads
- HD video (1080p): 30 uploads
If you exceed this limit, you will have to wait 24 hours before uploading the same video again. You will also need to delete any previous copies of that video you have already uploaded.
Video is too long
Facebook allows video uploads up to 4 hours in length. If your video exceeds that limit, it will fail to fully process.
For very long videos like gameplay streams, break it into segments under 4 hours before uploading. You can stitch the segments together later after uploading.
Keep video lengths under 240 minutes for the best chance of successful upload.
Incorrect video settings
Certain video settings when exporting can cause issues with uploading properly to Facebook.
Ensure the following settings are correct on your video file before upload:
- Frame rate: 30fps
- Resolution: At least 720p, but under 1080p may have better success
- Bitrate: 2.5mbps – 5mbps
- Audio Sample Rate: 44,100hz
Setting the video to constant frame rate instead of variable can also avoid issues.
Encoding your video at 30fps and at 720p resolution will provide the optimal balance for Facebook’s servers.
Trying to upload from the desktop app
Uploading videos from Facebook’s desktop PC or Mac app is no longer supported. Videos can only be uploaded directly from mobile apps or on the web browser interface.
If your video gets stuck uploading on a PC/Mac app, try again from your mobile Facebook app or by logging into Facebook through your browser instead.
Browser cache or cookies issues
Browser cookies and cached data can sometimes interfere with Facebook uploads.
Try clearing your browser cache and cookies, then log into Facebook again in a fresh browsing session. Also disable any ad-blocking extensions temporarily.
Uploading in a private browsing window can help rule out browser issues.
Trying to upload too soon after previous video
Facebook will briefly limit your ability to upload after posting a video, likely to control server load.
Try waiting at least 5 minutes before attempting to upload your next video. The previous video needs time to process before the next upload will go through.
Spread out your video uploads over time and do not try to post them all at once.
Conclusion
Troubleshooting stuck Facebook video uploads requires methodically checking possible causes like file size limits, internet issues, corrupted files, unsupported formats, length limits, settings, browser problems, and previous upload timing.
To summarize, optimize your video file before uploading by:
- Compressing to under 4GB
- Using an ideal resolution of 720p
- Setting the frame rate to 30fps
- Using H.264 video codec and AAC audio
- Keeping length under 4 hours
Then, upload over a fast wired internet connection on mobile or the browser, clear your browser cache, and allow time between uploads for the best chance of success.
Following these best practices for video optimization, stable internet, browser settings, and upload timing can help avoid failed Facebook video uploads in the future.
If issues persist even after troubleshooting, you may need to contact Facebook support for further help determining the cause.
With some diligence, you can isolate why Facebook is getting stuck while processing your video uploads. Carefully going through the potential root causes will lead you to the right solution and get your videos posted for your audience to enjoy.
Uploading videos is an integral part of engaging your followers on Facebook. Solving upload issues ensures you can consistently share video content that drives more views, likes, and comments from your community. Successful video marketing starts with tackling any obstacles during the upload process through systematic troubleshooting.
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