Why is Facebook not sending code for forgotten password?

There are a few potential reasons why Facebook may not be sending a code for a forgotten password:

You don’t have access to the email or phone number on your account

When you try to reset your Facebook password, Facebook sends a 6-digit code to the email address or phone number associated with your account. If you no longer have access to that email address or phone number, you won’t receive the code to reset your password.

For example, if you originally signed up for Facebook using an old email address you no longer use or have access to, the reset code will go to that old email address. Or if you used to have a different phone number linked to your Facebook account that you no longer have, the code will be sent to that number.

If you don’t have that email address or phone number anymore, you won’t be able to get the code to reset your password. You’ll need to try to recover access to it or contact Facebook support for help regaining access to your account.

You made too many reset attempts

Facebook limits the number of password reset attempts you can make within a certain time period as a security measure. This is to prevent someone from continuously trying to guess your password or access your account.

If you have made several password reset attempts within a short time frame, Facebook may temporarily stop sending you the 6-digit code as a precaution. You’ll have to wait a while before trying the password reset process again in order for the codes to start being sent again.

There’s an issue with your account

In some cases, there may be an issue with your Facebook account itself that is preventing you from receiving the reset code. For example:

• Your account is temporarily locked due to suspicious activity. Facebook will lock accounts if it detects suspicious login attempts to prevent unauthorized access.
• Your account is restricted for violating Facebook’s terms of service. If your account has been restricted, some account features like resetting your password may be disabled.
• There’s a technical issue or bug affecting your account’s ability to receive emails/texts from Facebook.

If there is an issue like this with your account, you will need to resolve it first before you can receive the password reset code. This may require contacting Facebook support for help with your account.

The code is going to your spam folder

Make sure to double check your spam or junk folder in your email. Sometimes the emails containing the reset codes end up directed to the spam folder instead of the inbox.

Be sure to mark the email as “Not Spam” if you locate it in there. That will help ensure future emails from Facebook go to your regular inbox.

You have an ad or pop-up blocker enabled

Browser pop-up blockers, ad blockers, or other types of software that blocks content can sometimes interfere with receiving the Facebook password reset emails/texts. Try disabling any ad blockers or extensions you have enabled in your browser and initiating the reset process again.

The Facebook servers may be down

In rare cases, a Facebook server outage or issue on Facebook’s end could prevent the password reset emails/texts from being sent. Check http://www.isitdownrightnow.com/facebook.com.html to see if Facebook is experiencing an outage or technical issue.

If Facebook is down or having problems, you’ll have to wait until it’s back up and running reliably before you can get the reset code.

Your email or phone has blocked Facebook

Some email providers or mobile carriers allow you to block specific senders. It’s possible your email provider or phone carrier has blocked communication from Facebook itself. Check your account settings to make sure you haven’t accidentally blocked Facebook’s domain from sending you emails or texts.

Conclusion

In summary, common reasons why Facebook may not be sending a code for a forgotten password include:

• You no longer have access to the email/phone number on your account
• You’ve made too many reset attempts
• There’s an issue or restriction on your account
• The code is going to your spam folder
• You have an ad/pop-up blocker preventing the emails
• Facebook is currently experiencing an outage
• Your email provider or carrier has blocked Facebook communications

If you’ve verified these issues are not the cause, you should contact Facebook support for additional help accessing your account and resetting your password. Provide as many account details as possible to help confirm your identity.

Frequently Asked Questions

Why am I not getting the Facebook code to reset my password?

The most common reasons you may not be getting the Facebook password reset code are you no longer have access to the email/phone number on file, you’ve exceeded the reset attempt limit, the code is going to your spam folder, or there is an issue or restriction on your Facebook account.

What should I do if I don’t have the email or phone number linked to my Facebook anymore?

If you no longer have access to the email address or phone number associated with your Facebook account, you will need to contact Facebook support. Provide details to confirm your identity such as your name, birthday, places you lived, or friends on your account. Facebook may request additional proof of ID to regain access.

Why is Facebook not letting me reset my password even though I never get the code?

If Facebook won’t allow you to initiate another password reset despite not receiving the code, it’s likely because you exceeded the limit of reset attempts. You’ll have to wait a while before trying again to trigger the code to be sent. Verify the email/number on your account and check spam folders as well.

How can I reset my Facebook password if I can’t get the code?

If you cannot receive the password reset code by email or text, contact Facebook support for help regaining access to your account. Be prepared to provide details to confirm your identity. In some cases, Facebook may require you to submit a picture of your photo ID before they can assist you with password issues.

Steps to Take If You Are Not Receiving the Code

Here are some steps to take if Facebook is not sending you the password reset code:

1. Double check you are requesting the code to be sent to the correct, current email address or phone number linked to your Facebook account.
2. Look in your email spam or junk folder in case the code email was misidentified as spam.
3. Disable any ad blockers, pop-up blockers, or extensions temporarily to ensure they are not interfering.
4. Try requesting the code again after waiting a few hours in case you exceeded reset attempts.
5. Use Facebook’s account recovery process asking for proof of ID if you no longer have access to the account email/number.
6. Contact Facebook support if the issue persists and explain you cannot receive the reset code.

Tips to Avoid Facebook Password Reset Issues

Here are some tips to avoid problems resetting your Facebook password in the future:

• Make sure your current email address and phone number are always up to date in your Facebook account settings.
• Don’t repeat password reset attempts more than 2-3 times within a short timeframe or you may trigger the reset limit.
• Check spam folders for any communications Facebook may have sent.
• Unblock Facebook in your email account and phone carrier settings so codes get delivered.
• Enable login approvals or two-factor authentication if available for enhanced security.
• Don’t use the same Facebook password on multiple sites or share it with others.

How Facebook Sends Password Reset Codes

When you request a password reset on Facebook, here is how they send the 6-digit code to access your account:

Reset Method	How It Works
Email	Facebook emails the code to the address associated with your account
Text/SMS	Facebook texts the code to the mobile number linked to your account
Facebook Mobile App	The code pops up directly within the Facebook app on your device
Trusted Contacts	Facebook allows you to send the code to 3-5 trusted friends to share it
Security Key	The code is generated on a physical security key previously linked to your account

The most common method used is having the code emailed. However, Facebook provides alternative options if you cannot access your email. Contact Facebook support if none of these code delivery methods work.

Facebook Password Reset Code Not Working?

Some common reasons the Facebook password reset code may not be working even if you receive it include:

• Typing the code incorrectly into the Facebook password reset page
• The code expiring after a short period of time
• Trying to use the code multiple times after it has been invalidated
• The code being sent to an old email or number that someone else controls
• Technical issues on Facebook’s end interfering with reset codes

If the Facebook reset code is not working, first double check you entered it exactly as received with no typos. Then request a new code and try submitting it again quickly before it expires. If a new code does not work, contact Facebook support for assistance.

Contacting Facebook About Password Reset Issues

If you cannot resolve your Facebook password reset issues, here are some ways to contact Facebook support for help:

• Use Facebook’s Contact Form and choose Login and Password Reset issues.
• Visit the Facebook Help Community and post about your problem for feedback.
• Tweet @FacebookSupport or post on Facebook’s public page about your issue.
• File a complaint through the Better Business Bureau if urgent.

When contacting Facebook support, provide as many details about your account and the reset issue as possible. Specific dates, error messages, and descriptions of the problem will help Facebook assist you faster.

Facebook Account Recovery Options

If you cannot reset your password due to lack of access to your account email/number, Facebook provides account recovery options to help regain access. The main account recovery options include:

• Trusted Friends – Have 3-5 friends you trust send a reset code to you.
• Account Details – Answer questions only you would know about the account.
• Photo ID – Provide a copy of your photo ID that matches account info.
• Emails/SMS – Have reset codes sent to any emails/numbers you still control.

Facebook will determine the appropriate recovery steps based on your specific situation. Be prepared to provide as much info as you can about the account and proof of your identity.

Preventing Facebook Password Problems

Here are some tips to avoid Facebook password problems in the future:

• Add a secondary email and phone number as backup for reset codes.
• Don’t click suspicious links that could steal your password.
• Use unique, complex passwords rather than simple, reused ones.
• Enable two-factor authentication for enhanced security.
• Watch out for scam emails/calls asking for your Facebook password.

Conclusion

Being unable to receive the Facebook password reset code can prevent you from accessing your account. The most likely causes are no longer having the account email/number, exceeding the reset limit, or your account being restricted. Work through the account recovery options Facebook provides, contacting support if needed. Add backup contact info to your account and use strong passwords to avoid future lockouts.