Why does my Facebook stop scrolling?

Having issues with Facebook stopping its scroll midway through your newsfeed can be annoying. This problem seems to happen frequently for Facebook users. Understanding why it occurs and how to fix it can help get your newsfeed scrolling smoothly again.

Common Causes

There are a few common culprits for Facebook’s scroll stopping abruptly:

• Outdated app – An outdated version of the Facebook app may have scrolling bugs or glitches.
• Full cache – The Facebook app saves data as you scroll. A full app cache can cause scrolling issues.
• Weak internet connection – Spotty WiFi or cellular data can disrupt the loading of your newsfeed.
• Heavy bandwidth usage – Streaming videos or music while scrolling eats up bandwidth needed to load posts.
• Server issues – Facebook’s servers could be overloaded, interrupting scrolling capabilities.
• Buggy updates – Recent app updates may have unintended scrolling bugs.

Fixes for iPhone/iPad

If you’re experiencing this issue on an iPhone or iPad, try these troubleshooting tips:

Update the Facebook App

An outdated version of the Facebook app is often the culprit behind scrolling problems. Updating to the latest version of the app can solve bugs and glitches. To update:

1. Go to the App Store
2. Tap your profile icon in the top right
3. Scroll down to “Available Updates” and install any updates for Facebook

Reset Network Settings

Resetting your network settings can refresh connections and resolve any network-related scrolling problems:

1. Go to Settings > General
2. Scroll down and tap Reset
3. Tap Reset Network Settings
4. Enter your passcode if prompted
5. Tap Reset Network Settings again to confirm

This will reset WiFi networks, cellular data, and other network-related settings without erasing any data.

Clear the App Cache

Clearing cached data forces the Facebook app to reload fresh content which may fix scrolling issues:

1. Go to Settings > Facebook
2. Tap Clear Cache

This will delete any cached posts, videos, photos, etc. freeing up resources.

Uninstall and Reinstall the App

If simpler troubleshooting doesn’t work, uninstalling and reinstalling the Facebook app often remedies pesky bugs:

1. Hold down the Facebook icon until it shakes
2. Tap the X to delete the app
3. Open the App Store and reinstall Facebook
4. Log back into your account

Reinstalling gives you a clean slate for Facebook and commonly fixes app issues.

Fixes for Android

Android users can try similar tips to fix Facebook scrolling problems:

Update the Facebook App

Buggy scrolling can often be fixed by updating to the latest Facebook app:

1. Open the Play Store app
2. Tap the ≡ menu icon
3. Tap My Apps & Games
4. Tap Update next to Facebook to update

Updating provides the most recent performance improvements and bug fixes.

Clear the App Cache and Data

Clearing the cache and app data forces Facebook to re-load information which may resolve scrolling issues:

1. Go to Settings > Apps & Notifications
2. Tap Facebook > Storage > Clear Cache
3. Tap Facebook again and Clear Storage > OK to clear data

This wipes old cached files and data forcing a fresh install state.

Uninstall Updates

Bugs in a Facebook update can cause scrolling problems. Uninstalling updates reverts back to a stable factory version:

1. Go to Settings > Apps & Notifications
2. Tap Facebook
3. Tap the 3 dots menu > Uninstall Updates

This removes newer updated versions and rolls back to the original Facebook app.

Uninstall and Reinstall the App

If other fixes don’t resolve scrolling issues, completely uninstalling and reinstalling the app often helps:

1. Hold down the Facebook app icon
2. Drag the icon up to Uninstall
3. Open the Play Store and reinstall Facebook
4. Log back into the freshly installed app

The nuclear option, but reinstalling the app can fix underlying bugs.

Preventive Tips

To help avoid Facebook scrolling problems in the first place:

• Keep the Facebook app updated
• Close background apps while scrolling Facebook
• Clear Facebook’s cache and data periodically
• Avoid streaming high bandwidth video/music while scrolling
• Use a strong WiFi or cellular data connection

Following these tips will help scrolling perform smoothly.

When to Contact Facebook Support

If you still have scrolling issues after trying all troubleshooting steps, it’s time to contact Facebook support:

• Go to Settings > Help & Support
• Tap Something’s Not Working
• Select Report a Problem to contact Facebook

Describe the scrolling problem in detail along with steps tried. Facebook may be able to provide specialized support for persistent scrolling bugs.

Conclusion

Frustrating interruptions to Facebook’s scrolling function have several potential fixes. Updating the app, clearing cached data, reinstalling, and contacting Facebook support can get your newsfeed flowing smoothly again. Staying updated, managing bandwidth usage, and periodically cleaning cache files helps avoid scrolling problems altogether.

With the right troubleshooting techniques, you can conquer annoying Facebook scrolling issues and seamlessly scroll through posts and videos once again. What matters most is regaining access to connect with friends far and wide across the social network.