Why are my games not connecting to Facebook?

If you are having issues connecting your games to Facebook, there could be several reasons why it is not working properly. Here are some troubleshooting tips to help get your games linked up with Facebook again.

Check Your Facebook App Settings

The first thing to check is whether the app permissions are enabled correctly in your Facebook settings. Here are the steps:

1. Go to the Facebook website and log into your account
2. Click on the down arrow at the top right and choose “Settings”
3. On the left sidebar, click “Apps and Websites”
4. Under “Logged in with Facebook,” find the app that is having connection issues
5. Make sure the status is set to “Enabled” and the permissions look accurate
6. If it is not enabled or has the wrong permissions, click “Edit” and update the settings
7. Be sure to click “Save Changes” at the bottom

Double check that the app status is now “Enabled” with the right permissions. This should fix any issues of the game not connecting due to disabled or incorrect app settings.

Update or Reinstall the Facebook App

If the app settings look correct, another issue may be an outdated Facebook app. Try updating the Facebook app on your device or reinstalling it completely.

Update the Facebook App

To update the Facebook app:

1. Open the App Store (iOS) or Play Store (Android)
2. Go to the Facebook app page
3. If there is an “Update” button, tap it to update to the latest version
4. If you do not see the Update option, you already have the newest version installed

Reinstall the Facebook App

If updating does not work, try uninstalling and reinstalling the app:

1. Go to the Facebook app page in the app store
2. Tap “Uninstall” to remove the current version
3. Search for “Facebook” and reinstall the app
4. Log into Facebook again in the freshly installed app

Reinstalling the app will give you a clean slate which may fix any bugs or issues with the previous version.

Check Your Internet Connection

Connectivity issues can also prevent games from linking to Facebook properly. Try these troubleshooting tips:

• Restart your router and modem to refresh the connection
• Connect your mobile device to a different WiFi network or cellular data
• If on PC, disconnect and reconnect to the internet
• Test the internet speed at Speedtest.net to check for any issues
• If connecting via mobile data, move to an area with better signal strength

Strong, stable internet is required to create a link between the game and Facebook. Rule out any connectivity problems as the reason your games are not connecting.

Allow Access on Facebook

When initially connecting a game to Facebook, you may need to allow access in Facebook for it to link successfully:

1. Launch the game and initiate the Facebook connection
2. A Facebook window will pop up asking for permission to connect
3. Click “Okay” or “Allow” to grant access
4. If prompted, log into Facebook to complete the link

Granting the game permission in your Facebook settings is crucial for an active connection. Always allow access when prompted by Facebook to permit the linkage.

Log Out and Log Back In

Logging out and back in to Facebook can reset any connection issues:

1. From the game, disconnect or log out of Facebook
2. On your device, log completely out of the Facebook app
3. Close the game app fully
4. Reopen the Facebook app and log back in
5. Launch the game and reconnect to Facebook

This clears any cached data and resets the connection. Log out of Facebook, close the game, log back into Facebook, and then reconnect the game.

Update Your Game

An outdated version of the game itself may be the issue. Try updating the game to the latest version:

1. Open the App Store or Play Store
2. Go to the game app’s page
3. If an “Update” button is visible, tap to update
4. If not, you already have the current version

Updating to the newest game version can sometimes resolve Facebook connection problems after patching bugs. Keep your games up-to-date whenever possible.

Clear the Game’s Cache

Clearing cached data for the game app may fix Facebook issues:

iOS – Clear Cache

1. Go to Settings > General > iPhone Storage
2. Find the game app and tap on it
3. Tap “Offload App” to clear the cache (will not delete the app)
4. Tap “Reinstall App” to get the app back

Android – Clear Cache

1. Open device Settings > Apps
2. Tap the game app
3. Tap “Storage” then “Clear Cache”

This wipes temporary data that could be causing conflicts with Facebook connectivity.

Unlink and Relink Facebook Account

If all else fails, unlinking your Facebook account from the game and relinking it again may resolve persistent connection issues:

1. From the game’s Facebook settings, choose “Unlink Account”
2. Select “Okay” on the confirmation prompt
3. Close the game fully and restart it
4. Go through the Facebook linking process again
5. Log into Facebook when prompted

Unlinking and relinking your account forces the game to re-authenticate with Facebook. Use this method as a last resort when troubleshooting.

Contact Customer Support

If you still cannot get your games to connect to Facebook after trying these troubleshooting tips, you may need to contact the game developer’s customer support team for additional help.

Reach out to the developer’s support email or contact form explaining the issue. Include details like:

• Game name
• Device and OS
• Game version
• Screenshots of error messages
• Troubleshooting steps attempted

The game’s support team may be able to provide specialized troubleshooting advice or directly fix issues on their end preventing Facebook linkage.

Conclusion

Games failing to connect with Facebook can be frustrating, but the issue can usually be resolved with some dedicated troubleshooting. Double check Facebook app settings, update or reinstall Facebook, verify your internet connection, log out and back in, clear cached data, and contact customer support if needed. With consistent effort, your game should successfully reconnect to Facebook.