There are a few common reasons why King games may fail to load properly:
Internet Connectivity Issues
One of the most common reasons for King games not loading is problems with your internet connection. Games like Candy Crush, Farm Heroes, Bubble Witch, and others require a stable internet connection to load and play properly. If your wifi or mobile data signal is weak or intermittent, you may experience issues like long load times, trouble connecting to the game servers, or the game not loading at all.
There are a few things you can try to resolve internet connectivity problems:
- Restart your wifi router and modem – This refreshes the connection and DNS cache
- Switch from wifi to mobile data or vice versa – Trying a different connection can bypass network issues
- Move closer to your wifi router if on wifi – Being closer improves signal strength
- Check for internet outages in your area – Some connectivity problems are outside your control
Checking your current internet speeds can give you an indication of whether your connection is fast and stable enough to play King games smoothly. Speeds of at least 10-15Mbps download and 2-5Mbps upload are recommended.
App or Game Updates
Another reason King games may not be loading is if you need to update the game app or individual games. King releases frequent updates to fix bugs, add new content, and improve performance.
To check for updates:
- On mobile, go to the App Store or Play Store and search for the Candy Crush Saga app – This umbrella app contains all King game titles. Check if any updates are available and install them.
- On PC/Mac, open the GAME app – Updates install automatically when you open this desktop app.
- In the King games app, go to the settings menu and trigger a ‘Check for Updates’ scan – This will detect any game-specific updates.
Keeping the King games platform and individual titles updated ensures maximum compatibility and optimized performance.
App or Game Reinstallation
A more involved fix if King games are not loading is to fully reinstall the app or affected games. This can resolve corrupted files or cached data that may be causing loading issues.
On mobile:
- Delete and reinstall the Candy Crush Saga app from the App Store/Play Store
- Open the app and tap the settings icon
- Tap ‘Reset Game’ – This clears cached data for individual game titles
On PC/Mac:
- Uninstall and reinstall the GAME desktop app
- Open GAME app and click the settings cog icon
- Choose ‘Reset GAME’ – This resets all King game data and cache
Reinstalling gives you a clean slate if corrupt data was causing crashing or loading problems previously.
Free Up Storage Space
King games can download large amounts of data and cache to your device’s storage as you play over time. If your phone, tablet, or computer is running low on free storage space, this can cause performance issues.
Try the following storage fixes:
- Uninstall unused apps and games to free up space
- Offload photos/videos from your device to cloud storage
- Clear cache and data for King games app using device settings
- Delete and redownload King games to remove cached data
Maintaining at least 500MB – 1GB of free space is recommended for King games to load properly.
Overheating Device
Mobile devices in particular can overheat during extended gaming sessions, causing slowdowns, crashes, and loading failures. The advanced 3D graphics and animations in titles like Candy Crush Saga can tax device CPUs and GPUs.
If your phone or tablet feels hot when playing, try these cooling strategies:
- Close background apps to reduce CPU load
- Lower screen brightness to reduce energy consumption
- Enable airplane mode to cut out cellular data signals
- Play in a cool location to allow heat dissipation
- Point a fan at your device to keep temperatures down
Also avoid playing while device is charging, as this contributes extra heat. Letting your phone or tablet cool off periodically can prevent overheating issues.
Update Device Software
Having the latest OS and security patches on your device ensures maximum compatibility with new King game versions. Software updates also fix device-specific bugs that may interfere with game loading and performance.
Check you are running the most recent software:
- On iPhone/iPad, install any iOS updates issued by Apple
- On Android, install new OS updates from device manufacturer
- On PC, install latest Windows updates via Settings
- On Mac, install new macOS updates via System Preferences
Schedule updates to install automatically if possible. Up-to-date software optimizes device performance and stability when running King game titles.
Restart Your Device
One quick troubleshooting step that can resolve many transient glitches is simply restarting your phone, tablet, computer, or web browser used to play King games.
Restarting clears memory, ends obstructing background processes, and provides a clean slate for games to load properly. Make restarting your device or browser part of standard troubleshooting when experiencing loading issues or other King game problems. This simple fix takes just minutes but often gets things working normally again.
Contact King Support
If you still experience loading problems or crashes after trying the above troubleshooting, it’s advisable to contact King’s customer support team directly.
You can reach their support experts via:
- In-game support chat
- Email to [email protected]
- Twitter @King_Support
Describe your loading issue in detail along with device, software version, and King app/game details. Their technicians can investigate further and provide specialized troubleshooting tailored to your situation.
Conclusion
With Candy Crush Saga, Farm Heroes Saga and other King game titles being so popular across mobile and desktop platforms, it’s frustrating when you encounter issues like games not loading properly. However, there are a number of troubleshooting steps you can try as a user to identify and resolve these loading problems.
Checking your internet connectivity, installing updates, freeing up storage space, preventing overheating, updating device software, restarting your device, and contacting King support are all actions that can get beloved games like Candy Crush loading and running smoothly once again. Being proactive about maintenance and troubleshooting will maximize your enjoyment of King’s entertaining gaming catalog.