If you are trying to log into your Facebook account and are not receiving the 6 digit security code needed to complete the login, there are a few potential reasons why this may be happening.
Your Phone Number is Out of Date
The most common reason for not getting a login code from Facebook is that your phone number is out of date in your Facebook account settings. Facebook sends login codes via text message to the phone number listed in your account. If this number is old or no longer valid, you won’t receive the text message with the code.
To fix this:
- Log into your Facebook account if you can still access it
- Go to your account settings
- Find the section for mobile/contact info
- Update your phone number with your current working mobile number
Once updated, request a new login code and it should come through.
You Have an Ad or Pop-up Blocker Enabled
Some ad blockers and pop-up blockers can interfere with Facebook’s ability to generate the login code and open the pop-up for you to enter it. Try disabling any ad blockers you have enabled in your web browser and requesting a new Facebook login code.
Additionally, check your browser notifications settings and make sure you have permissions enabled for Facebook. This allows the Facebook login pop-up to open when the code is sent.
Two-Factor Authentication is Disabled
If two-factor authentication is disabled in your Facebook account, you will not receive a 6 digit login code. Facebook will simply log you in with your username/password without requiring the additional code.
To enable two-factor authentication:
- Log into your account
- Go to Settings > Security and Login
- Turn on the setting for requiring a code to log in
Once enabled, you will need to enter both your password and a 6 digit code sent to your phone to log in going forward.
You’re Entering the Wrong Phone Number
When you request the Facebook login code, make sure you are entering the phone number exactly as you have it configured in your account settings. Oftentimes users will enter their number incorrectly when retrieving the code, resulting in it being sent to the wrong place.
Double check you are entering your phone number correctly in the code request form. It must match exactly to the configured number in your account including country code.
Your Phone Service is Down
Check if your mobile carrier has any service outages in your area. If you do not have cellular coverage, the Facebook code may fail to deliver and you will not receive the text message.
Try toggling cellular data or connect to WiFi to regain connection. You can also try sending regular text messages to test if your SMS service is down.
You Have the Wrong Mobile Carrier Configured
Make sure when you enter your phone number to request the code, you have the correct mobile carrier selected. Facebook needs to know your carrier in order to direct the SMS properly. If you have the incorrect carrier, the message may not come through.
When requesting the next code, carefully select your mobile network from the dropdown provided.
You’re Temporarily Blocked from Trying Codes
If you have requested Facebook login codes too many times within a short time period, Facebook may temporarily block sending additional codes.
This is done to prevent brute force hacking attempts. You simply need to wait out the block timer and you will be able to request new codes again after a period of time.
The Facebook Servers are Down
In rare cases, if the Facebook servers are malfunctioning or down for maintenance, the 2FA system may fail and login codes cannot be sent out.
Check www.isitdownrightnow.com/facebook.com to see if Facebook is having any widespread technical issues.
If they are experiencing an outage, you will have to wait until it is resolved to get your code.
You Have an Outdated App
Make sure both your Facebook mobile app and your mobile OS are up to date. Using outdated versions can sometimes disrupt the 2FA login flow.
Update both your Facebook app and your iOS or Android OS to eliminate any compatibility issues.
Your Phone’s Clock is Incorrect
Facebook’s 2FA system relies on accurate time settings on your mobile device to generate login codes. If your phone’s clock is too far out of sync, it can cause issues.
Make sure your phone’s automatic time setting is enabled and that the clock is displaying the correct current time.
You Have Security Software Causing Conflicts
Some hardcore security, privacy or antivirus apps can interfere with Facebook’s 2FA system and block login codes.
Try whitelisting Facebook domains or disabling security software temporarily to see if that allows codes to come through.
Your Facebook Account was Hacked
In worst case scenarios, hackers who have gained access to your Facebook account can remove your configured phone number to lock you out.
If none of the other troubleshooting tips work, you may need to go through Facebook’s account recovery process to regain access.
You Have an Unrecognized Device
When you try to login to Facebook from a new, unrecognized device for the first time, you may be asked to enter a special login code instead of the usual 2FA code.
This is a security measure when Facebook does not recognize your device. Enter the special code you should have received to complete accessing your account on the new device.
Conclusion
In summary, common reasons you may not be getting a 6 digit Facebook login code include having an outdated phone number configured in your account, cellular network issues, temporary blocks on your account for security, or using an unrecognized device.
Try the troubleshooting tips outlined above to resolve your Facebook 2FA login code issues. Make sure to keep your account contact information up to date, disable any ad/popup blockers, and maintain the latest app versions.
If problems persist, use Facebook’s account recovery options or contact their customer support for additional assistance in accessing your account.
| Reason | Solution |
|---|---|
| Outdated phone number | Update number in account settings |
| Ad/popup blockers | Disable blockers temporarily |
| 2FA disabled | Enable 2FA in security settings |
| Entering wrong number | Double check number entered |
| Cellular outage | Try WiFi or wait for service restoration |
| Incorrect mobile carrier | Select correct carrier when requesting code |
| Blocked from too many attempts | Wait out the temporary block |
| Facebook technical issues | Wait for outage resolution |
| Outdated Facebook app | Update app and mobile OS |
| Incorrect device time | Enable auto time sync |
| Security software conflicts | Whitelist Facebook or temporarily disable security apps |
| Hacked account | Use account recovery options |
| New unrecognized device | Enter special login code for new device |
Facebook’s two-factor authentication increases account security by requiring both your password and a temporary code generated on your phone to login. By troubleshooting issues that may disrupt receiving the login code, you can ensure reliable access to your account going forward.
Frequently Asked Questions
Why am I suddenly not getting Facebook login codes?
If Facebook login codes suddenly stop coming, typically it means your phone number changed or was removed from your account. Log in and update your account with your new number.
How long does it take to get a Facebook login code?
Facebook login codes via SMS text message normally arrive within 15-60 seconds after being requested during login. If longer, check for cell service disruptions.
What do I do if I’m locked out of Facebook?
If you cannot access your Facebook account because you are not receiving login codes, use Facebook’s account recovery options to regain access. This may require verifying your identity.
Why does Facebook require a code to login?
The extra login code adds an additional layer of security beyond just a password. This two-factor authentication prevents unauthorized access by also requiring access to your phone.
Can I remove the Facebook login code requirement?
You can disable two-factor authentication in your Facebook account settings. However this makes your account more vulnerable to being hacked.
I’m not getting code texts from Facebook, what should I do?
If you are not receiving the Facebook login code texts, ensure your phone number is correct in your account, check for cell service issues, update your Facebook app, and disable any ad or popup blocking software.
How do I troubleshoot Facebook login codes not sending?
Troubleshoot by updating your mobile number, disabling ad blockers, allowing notifications, correcting your mobile carrier, waiting after too many attempts, updating apps, syncing your device time, whitelisting Facebook, and checking for outages.
Why won’t Facebook send me a security code?
Common reasons Facebook may not send security codes include an outdated phone number on your account, blocked texts by ad blockers, Facebook technical issues, phone carrier outages, too many code attempts triggering a block, or device compatibility problems.
What should I do if I don’t have access to the phone number on my Facebook account?
If you no longer have access to your configured Facebook phone number, you will need to go through the account recovery process to prove your identity and regain access.
Obtaining New Facebook Login Codes
When trying to obtain a new Facebook login code, be sure to follow these steps:
- Navigate to www.facebook.com and click Log In
- Enter your Facebook account email/phone and password
- Select Get Code when prompted
- Choose to have the code texted to your mobile phone
- Ensure your current mobile number is selected
- Double check your mobile carrier is correct if prompted
- Wait up to 60 seconds to receive the 6 digit login code via text
- Enter the code on Facebook’s login screen when received
If you do not receive the code, quadruple check that your phone number is 100% correct in your Facebook account settings before attempting to troubleshoot further.
Securing Your Facebook Account
When two-factor authentication is enabled, your Facebook account is significantly more secure from unauthorized access attempts.
However, you can take additional steps to lock down and protect your account:
- Set a strong password using combinations of upper/lowercase letters, numbers, and symbols
- Don’t use the same password across multiple accounts
- Frequently update your password every 60-90 days
- Use Facebook’s security checkpoint feature to get alerts on unrecognized logins
- Don’t click suspicious links which could steal your login credentials
- Be cautious when logging in from public WiFi networks
- Keep your mobile phone physically secure in case of SIM swapping attacks
Enabling login approvals from your trusted devices can also add protection by requiring a code whenever logging in from unapproved computers or mobile devices.
You can also set up emergency contact info to regain account access if ever locked out completely.
Conclusion
Troubleshooting Facebook two-factor authentication login codes not sending is often just a matter of updating your account’s configured phone number or waiting out a temporary block.
Ensure 2FA is enabled, mobile carrier is correct, notifications allowed, apps updated, time synced, and no ad blockers enabled. For persistent issues, leverage Facebook’s account recovery options.
Enabling login code requirements adds critical security layers to your account, preventing unauthorized logins even if your password is compromised. Follow best practices like using strong passwords and not reusing across accounts.
Facebook’s login codes coupled with prudent security habits keep your account safe from compromise.
Summary
- Double check your phone number is correct in Facebook account settings
- Disable any ad or popup blocking browser extensions
- Make sure two-factor authentication is enabled in your account
- Carefully enter your full phone number including country code when requesting the code
- Confirm you have cellular signal or WiFi connection
- Verify your mobile carrier is selected properly if prompted
- Try logging in from a different device like a mobile phone
- Check if Facebook has any active platform issues or outages
- Update your Facebook mobile app and phone operating system
- Reset your device’s date/time if incorrect
- Temporarily whitelist Facebook in security apps or disable them
- Use account recovery if you lost access to your phone number
Consistently entering the codes during login strengthens Facebook’s trust in your account over time, requiring fewer codes in the future.