The Find My Account page on Facebook allows users to locate their account if they have forgotten their login information or have been locked out. This page is an important tool for recovering access to your Facebook profile.
What is the Find My Account Page?
The Find My Account page, located at www.facebook.com/find-your-account, is a form where you can enter details about yourself and your account to help Facebook identify you. You will need to provide your name, email address or phone number, and birthday. Facebook will use this information to search for accounts associated with you.
If Facebook finds your account, you will be prompted to confirm it is yours by answering some security questions. This helps ensure someone else cannot gain access to your profile. Once confirmed, you can then reset your password or regain entry if you were temporarily locked out.
When Should You Use the Find My Account Page?
There are several situations when accessing the Find My Account page would be useful:
- You forgot your Facebook password and need to reset it
- You changed your phone number or email address associated with Facebook and can no longer access your account
- You have been temporarily locked out of your account for security reasons
- Your account was hacked and you need to regain control of it
- You have multiple Facebook accounts and need help determining which profile is yours
Essentially any circumstance where you are unable to login to your account as normal, the Find My Account page gives you a way to recover access.
How to Use the Find My Account Page
Using the Find My Account page to locate your Facebook profile is straightforward:
- Go to www.facebook.com/find-your-account
- Enter your full name as it appears on your Facebook profile
- Input your email address or mobile phone number associated with your account
- Enter your birthday
- Click Search
Facebook will then search for accounts matching the details you provided. If a single account is found, you will be prompted to answer some security questions to confirm you are the profile owner. If multiple accounts are found, Facebook will display the names, photos and locations related to those profiles. You will need to select which account is yours.
Resetting Your Password
Once you have used the Find My Account page to locate your profile, you can begin the password reset process. This involves the following steps:
- After identifying your account, click Reset Password
- Choose to reset using your email address or mobile number
- Enter the code sent to your email or phone when prompted
- Create a new password for your account
- Click Continue to complete resetting your password
Your Facebook password will now be updated and you can login normally with your new password. Be sure to remember it this time!
Regaining Access After Being Locked Out
In some cases, you may have been temporarily locked out of your Facebook account for security reasons. This can happen if there were multiple failed login attempts or suspicious activity detected. Using the Find My Account page is the solution for getting back into your temporarily locked profile.
After identifying your account, Facebook will prompt you to confirm it is yours by answering some security questions. Once you have correctly answered these questions, your account will be unlocked and you can access it as normal. Going forward, be sure you can remember your login information to avoid getting locked out again.
Recovering a Hacked or Memorialized Account
Unfortunately, Facebook accounts sometimes get hacked or memorialized when the owner passes away. In either case, the Find My Account page can help restore access to the rightful account holder.
For hacked accounts, locating your profile via the page and confirming your identity will allow you to reset the password. This boots out the hacker and gives you back control.
For memorialized accounts, you will first need to prove you are the living account holder. Facebook requires documents confirming your identity for this process. Once verified, Facebook can restore access to your profile so you can continue actively using it.
Which Information is Required to Find Your Account?
When using the Find My Account page, Facebook requires certain personal details to locate your profile. This information includes:
- Your full name
- Email address or mobile phone number associated with your account
- Your birthday
Optionally, you can also provide your hometown and current city. Adding this extra location information can further help Facebook match your identity to the correct account.
Facebook uses this identifying information to search for accounts affiliated with you. It matches the data you provided against profiles registered with the same details. This allows Facebook to accurately find your account even if you are unable to access it.
What Are the Security Questions to Confirm Your Account?
After locating your Facebook account, you will need to confirm you are the profile owner by answering some security questions. The exact questions presented depend on information tied to your specific account.
Some examples of common security questions include:
- What high school did you attend?
- What city were you born in?
- What is the name of your favorite book?
- What is your mother’s maiden name?
You may also be asked to identify friends in photos, recall locations you have checked into or verify phone numbers or emails associated with your account.
Answering these questions correctly proves to Facebook this is your legitimate account before allowing you to reset the password or unlock access.
What If You Cannot Confirm Your Identity?
In some rare cases, you may not be able to provide enough details for Facebook to verify your identity. This can happen if:
- You cannot recall security question answers
- Your account was created long ago and details are no longer accurate
- Facebook cannot find enough matching information tied to your account
If Facebook cannot confirm your identity through the Find My Account page, there are a few additional options:
- Upload a copy of your photo ID through the page
- Have a video call with a Facebook representative to verify your identity
- Submit a special request for help accessing your account
As a last resort, you may need to create a new Facebook account and start fresh if no verification method works.
Conclusion
The Find My Account page on Facebook serves an important purpose – helping users recover access to lost accounts. Whether you forgot your password, changed your contact information, or got locked out, this page provides a way to regain entry to your profile.
By entering details like your name, birthday, email and phone number, Facebook can identify your account even if you cannot login. Confirming your identity through security questions adds an extra layer of protection. Overall, the Find My Account page gives you an avenue to get back into your Facebook profile when normal methods fail.