Skip to Content

Where is my Facebook account login?

Where is my Facebook account login?

If you are having trouble logging into your Facebook account, don’t worry – there are a few easy steps you can take to get back into your account. In this comprehensive guide, we will cover all the common reasons you may be experiencing a Facebook login issue and provide step-by-step instructions for resolving them.

Check your login credentials

The most common reason for a Facebook login issue is simply entering an incorrect email address or password. To rule this out:

  • Go to www.facebook.com and click the blue “Log In” button in the top right corner
  • Enter your email address or phone number associated with your Facebook account
  • Enter your account password and click “Log In”
  • If you receive an error message, double check that you are using the correct login credentials

If you cannot remember your password, you can reset it by clicking the “Forgot Password?” link on the Facebook login page. This will prompt you to enter your email or phone number and send a password reset link.

Troubleshooting incorrect credentials

If you are certain you are using the right login information, here are some tips for troubleshooting:

  • Make sure caps lock is not accidentally enabled on your device
  • Check for any typos or spelling errors in your email/username and password
  • Try logging in on a different device or web browser
  • If you use a password manager, verify the saved Facebook password is correct

Taking the extra time to carefully re-enter your credentials often resolves simple login mistakes.

Reset your Facebook password

If you cannot remember your Facebook password, use the password reset option. To reset your password:

  1. Go to www.facebook.com and click “Forgot Password?” below the password field
  2. Enter the email address or phone number on your Facebook account
  3. Select how you want to reset your password – email or text message
  4. Open the password reset message from Facebook and click the provided link
  5. Enter and confirm your new password and click “Save Changes”

You should now be able to log into Facebook with your new password. Be sure to store it somewhere safe so you don’t forget it again.

What to do if you don’t get a reset email

If the password reset email doesn’t appear in your inbox within 15 minutes, check the following:

  • Spam or junk folder – email filters may redirect it
  • Any alternate or old email addresses registered to your Facebook account
  • Wait a bit longer and try requesting another reset email
  • Try resetting with your phone number instead

Still not receiving a reset link? You may need to update your recovery email on your Facebook account. Keep reading for instructions.

Update your account recovery options

If you cannot reset your password because you are not receiving the reset email, it likely means the email or phone number on your Facebook account is out of date. To update the email/phone number used for password resets:

  1. On the Facebook login page, click the “No longer have access to these?” link below the password field
  2. Enter your full name and click “Search”
  3. If your account is found, click “This is my account”
  4. Select “Need new recovery options” on the menu
  5. Fill out your updated email address and phone number
  6. Facebook will send a 6-digit confirmation code to verify the changes
  7. Enter the confirmation code Facebook sent you

Once you successfully update your recovery contact info like email and phone number, you will be able to successfully reset your password going forward.

Ways to recover your account if you lost access

If you are unable to go through the account recovery process above because you no longer have access to your old Facebook email, phone number or other details, you have a few options:

Recovering access when you have none of your old account details takes time and patience. Work with Facebook support to determine the best recovery solution for your situation.

Check for unusual activity on your account

If your Facebook password was changed without your knowledge, your account may have been hacked. Look for these signs of unauthorized access:

  • Password was reset without your request
  • Email notifications about unrecognized logins
  • Forgotten Facebook friends or strange posts on your timeline
  • Messages sent without your knowledge
  • New login locations like cities you haven’t visited

If you notice suspicious activity, immediately change your password again, enable two-factor authentication, and check third-party apps with access to your Facebook information. You may also want to run a virus scan on your devices in case of malware.

Steps to secure and regain control of your account

If your account has been compromised, here are important steps to secure it again:

  1. Reset your password again – use a new, complex password
  2. Remove any unauthorized email or phone numbers added to your account
  3. Revoke account access for any suspicious third-party apps
  4. Enable two-factor authentication via SMS or authentication app
  5. Review recently posted content and delete anything unauthorized
  6. Check login approvals for unrecognized access attempts

Take immediate action at the first sign of account hijacking to prevent further misuse of your profile. You may also want to report the issue directly to Facebook.

Verify two-factor authentication is enabled

Two-factor authentication adds an extra layer of security to your Facebook account by requiring you to enter a special login code when accessing your account from unrecognized devices.

If you have two-factor authentication enabled, you need to check a couple things:

  1. Ensure you have access to the trusted device or authentication app used to generate codes
  2. Double check any old codes to make sure the time/date is set correctly
  3. Try requesting a new two-factor authentication code
  4. If codes are still not working, disable and reenable the feature

Without access to your two-factor login codes, you may be temporarily locked out of your account as an extra security precaution. Follow the steps above to troubleshoot.

What to do if you lost access to two-factor authentication

If you no longer have access to your two-factor device or app, you have two options to get back into Facebook:

As long as you can provide details to confirm your identity, Facebook support can use this information to disable two-factor authentication so you can log in again.

Use Facebook login approvals to check for unrecognized access

Facebook’s login approvals feature lets you view a log of all devices and browsers that have accessed your Facebook account.

To check recent logins to your account:

  1. Click the account menu (top right) > Settings & privacy
  2. Click Security and login on the left sidebar
  3. Scroll down and click on Where you’re logged in
  4. View and inspect all recent successful and failed login attempts

This lets you identify any unknown access attempts from devices you don’t recognize. You can also manually log out of any sketchy active sessions.

Other ways to see recent Facebook activity

Login approvals provide an easy way to monitor Facebook account access, but you have a few other options too:

  • Check login notifications – Enable notifications for logins
  • Review your Facebook data – Download your Facebook data for login history
  • Check the security log – View all account activity under Security log
  • Enable login alerts – Get alerts about unrecognized logins via email/text

Routinely checking your recent Facebook activity can help you identify unauthorized access attempts and secure your account.

Conclusion

Troubleshooting Facebook login issues can be frustrating, but is manageable if you work through the right troubleshooting steps. Start by double checking your username and password, reset your password if needed, update your account recovery contact information, enable two-factor authentication, and routinely check your login approvals for unauthorized access.

With the above guide, you should be able to resolve most common Facebook login problems, recover access to locked accounts, and better secure your account going forward.