If you have purchased tickets for an event through Facebook, you may be wondering where you can access those tickets. Facebook provides a few different ways to find and manage any tickets you’ve bought on their platform.
Finding Purchased Tickets on Mobile
If you made the ticket purchase through the Facebook app on your mobile device, here is how you can find your tickets:
- Open the Facebook app on your phone
- Tap on the Menu icon (three horizontal lines) in the top right corner
- Scroll down and tap on “Events”
- This will open your Events page. Tap on the name of the event for which you purchased tickets.
- On the event page, tap on “Tickets” on the top
- You will see a list of any tickets you have purchased for that event. Tap the ticket to expand it and view the details.
The ticket details will include information like the ticket barcode, seat/section details, venue address, event date, and any other pertinent info. You may have options to view the ticket on Apple Wallet, Google Pay, or simply save the barcode to your photo gallery.
Finding Purchased Tickets on Desktop
If you bought the tickets on Facebook through your desktop browser, here is how you can find them:
- Go to Facebook.com and log into your account
- Click on the Events tab in the left sidebar
- Go to the event page for the tickets you purchased
- Click on the Tickets tab at the top of the event page
- You will see your purchased ticket(s) listed. Click the ticket to expand details.
Similar to mobile, you will be able to view full ticket details including barcode, seating, venue, event time, and options for saving the barcode.
Getting Your Facebook Ticket Barcode at the Venue
When you arrive at the event venue, you will likely need to present your ticket barcode for entry. Here are some tips on accessing your ticket barcode:
- Save the barcode image to your phone’s photo gallery so you can quickly access it offline.
- Add the ticket to Apple Wallet or Google Pay for convenient digital access.
- Screenshot the barcode and save to photos as a backup option.
- If you have mobile service at the venue, pull up the Facebook event in the app and go to your tickets there.
- Print a physical copy of the ticket to present at the door.
As long as you have saved or can access the barcode associated with your Facebook ticket purchase, you should be able to get into the event. Present the barcode on your phone screen or as a printed ticket.
Troubleshooting Facebook Tickets
In some cases, you may run into issues accessing tickets you bought on Facebook. Here are some troubleshooting tips:
- Make sure you are logged into the same Facebook account that purchased the tickets.
- Double check that you are looking at the correct event page where the tickets were purchased.
- Try searching your Events page or Activity Log for the ticket purchase confirmation.
- If you deleted the Facebook event, the tickets may have been lost. Try contacting the event organizer.
- Ensure the tickets were not transferred to a friend or sold, in which case you may no longer have access.
If you cannot seem to find the Facebook tickets you know you purchased, reach out to the event organizer or Facebook support for further assistance.
Transferring or Selling Facebook Tickets
Facebook allows you to easily transfer or sell tickets you have purchased to other people. Here is how it works:
- Go to the Facebook event page and click on your ticket.
- Look for a “Transfer Ticket” or “Sell Ticket” option.
- Enter the name or email address of the person you want to transfer/sell the ticket to.
- The recipient will receive a notification allowing them to accept the ticket transfer.
- Once accepted, the ticket will disappear from your tickets and go to the other person.
Selling tickets requires entering a sale price and processing the payment. Make sure you only transfer tickets to people you know and trust. The tickets will completely leave your account once sent.
Getting a Refund for Facebook Tickets
If an event is canceled or you can no longer attend, you may be eligible for a ticket refund. Here is how to request a Facebook ticket refund:
- Go to the event page and click “Contact Organizers.”
- Explain that you would like a refund for your purchased tickets.
- Provide your order number, ticket details and reason for refund.
- The organizer will review and process your refund request.
- If approved, the ticket funds will go back to your original payment method.
Keep in mind that Facebook’s refund policy leaves it up to organizers whether to provide refunds. Make sure to check an event’s refund policy before purchasing tickets.
Viewing Your Facebook Ticket Purchase History
To see a complete history of all ticket purchases you’ve made on Facebook:
- Go to your Facebook Settings
- Click on “Payments”
- Under “Transaction History”, you will see “Event Tickets”
- Click “See All” to view your full ticket purchase history
This will display a table with all your Facebook ticket transactions, including:
| Date | Event Name | Tickets Purchased | Price |
|---|---|---|---|
| March 1, 2022 | Social Media Conference | 1 ticket | $50 |
| December 10, 2022 | Hometown Hockey Game | 3 tickets | $75 |
Having a payment history makes it easy to track down any Facebook ticket purchases.
Conclusion
Facebook provides tools to easily manage tickets you purchase for events through their platform. You can find purchased tickets on mobile and desktop by going to the specific event page and looking under the Tickets tab. Make sure to save the ticket barcode in your photos, Apple Wallet, or Google Pay for easy access at the venue. If you need to transfer, sell or refund a Facebook ticket, you can request this through the event page. With a few simple steps, you can keep track of and access any tickets you’ve bought on Facebook.