Facebook is one of the most popular social media platforms in the world, with over 2.9 billion monthly active users as of the fourth quarter of 2022. With so many people using Facebook to connect with friends, family, brands, and more, many need to know how to contact Facebook directly for customer support or other inquiries. So what is the phone number to call Facebook? Here is a quick overview of the various ways to contact Facebook via phone.
Facebook’s Main Customer Service Number
Facebook’s main customer service phone number that people can call for account issues, complaints, or general questions is 1-650-543-4800. This number will connect you with a Facebook customer support representative who can assist you with any problems or inquiries about your Facebook account and usage of the platform.
When you call this number, you will be prompted to select from a few options to route your call to the appropriate department. For most account and technical issues, you would select the options for Facebook account support.
Some key things to know about using Facebook’s 1-650 number:
- It is free to call this number from anywhere in the world
- The number is open and staffed 24/7
- Average wait times can vary from 5 minutes to over an hour depending on call volume
- The number is based in California since Facebook’s headquarters is located there
So if you are having any difficulties with your Facebook account, ads, or just have a general inquiry, calling 1-650-543-4800 is the best way to directly reach Facebook support over the phone. Just be prepared that during peak usage times, you may encounter lengthy hold times before being connected to a representative. Having your account information ready will also help expedite the process once you are connected.
Other Facebook Phone Numbers
In addition to the main 1-650 number, there are some other Facebook phone numbers you may need to call depending on your specific issue or point of contact required:
Facebook Ads Support
For issues specifically related to Facebook advertising, such as campaign setup, billing, or errors, you can call 1-866-238-8605 to reach Facebook ad support directly. This number is open Monday through Friday, 9AM to 6PM Pacific time.
Facebook Account Security
If your Facebook account has been hacked, compromised, or you want to report suspicious unauthorized access, call 1-855-860-7899. Facebook’s security team monitors this number 24/7 to help users restore access and secure accounts.
Facebook Payments Support
For any errors or issues involving Facebook Payments features, such as Facebook Pay, Messenger Payments, or payments in WhatsApp, you can call 1-855-456-7669 for assistance.
Oculus Support
Since Facebook also owns Oculus VR, they provide a dedicated phone number for issues with Oculus devices and software. You can call 1-888-248-4990 for Oculus support.
Portal Support
Facebook’s Portal video calling devices also come with a specialized Facebook Portal support number at 1-844-638-1194 that can help with any bugs or issues using Portal hardware.
Facebook Local Numbers
In some countries, Facebook provides local customer service numbers to call. For example, in the UK the Facebook number is 08081 010214. And in India, the Facebook contact number is 000-800-100-4210. These local numbers have support in the country’s native languages.
WhatsApp Support
To get help with WhatsApp, now owned by Facebook, you can call different local support numbers based on your country. For example, in the US and Canada, call 1-888-992-4039. In India, call 000 800 440 1286. And in the UK, call 08081891053.
WhatsApp provides a full list of international phone numbers on their contact page to call for regional support.
Instagram Support
Similarly, to get support for Instagram (also owned by Facebook), you can call different numbers based on your country:
- USA: 1-650-543-4800
- Canada: 1-416-444-5065
- UK: 0808-189-1053
- Australia: 1-300-276-224
A full list of Instagram’s worldwide support numbers are provided on their help site as well.
So in summary, while 1-650-543-4800 is Facebook’s main global customer service line, they provide many other dedicated regional numbers focused on specific Facebook-owned products and services that may be helpful to call depending on your particular issue or point of contact.
Tips for Contacting Facebook Support
Here are some tips to make sure your call with Facebook’s phone support goes smoothly and your issue gets resolved promptly:
- Have your account information ready – user ID, email/phone number on the account, Pages or Ads account IDs if applicable
- Write down specifics about your issue or question beforehand so you remember all details
- Try calling at off-peak times like early morning or late evening for shorter wait times
- Double check you are calling the right number for your specific problem
- Be ready to verify your identity for account security purposes
- Stay patient, courteous and understanding with the rep
- Take notes during the call on what steps they advise you to take
- Don’t hesitate to escalate to a supervisor if you feel the rep isn’t resolving your issue adequately
Following tips like these will optimize your experience calling Facebook support numbers and help ensure you walk away with the solutions or answers you need.
Ways to Contact Facebook Besides Phone
In some cases calling Facebook may not be the most effective or fast solution. Here are some other ways you can get in touch with Facebook support besides over the phone:
- Submit a support ticket through Facebook’s online Help Center for common issues – https://www.facebook.com/help
- Use the in-app support options on Facebook, Messenger, Instagram, etc
- Reach out to @Facebook, @FacebookApp, @FacebookAds or @InstagramSupport handles on Twitter
- Send an email to the generalized support address [email protected] with your issue
- Join and post in the Facebook Community Support Group on Facebook for crowdsourced help
- Use Facebook’s portal for law enforcement assistance if your issue involves potential crimes
Often times for more general or common questions, it can be faster to use self-help options like Facebook’s online Help Center, in-app support, or communities rather than waiting on hold for a live rep. But for urgent account issues, speaking to someone directly over the phone is usually best.
Conclusion
Facebook makes numerous customer service phone numbers available globally based on region and product to help users get direct support fast. While 1-650-543-4800 is their most universally accessible number, they provide specialized lines to contact Facebook ad support, security teams, payments teams, and support for Facebook-owned apps like Instagram. Knowing the right Facebook phone number to call for your specific issue saves you time and headaches. With over billions of users, Facebook’s phone support team is vast and ready to address most common problems or questions you may have as a Facebook user or advertiser. Remember to have your detailed information handy before calling for most efficient assistance. And if you don’t urgently need to speak to someone live, using Facebook’s self-help content may provide you with the solutions you need faster.