If your Facebook Dating shortcut has disappeared from your Facebook app, there are a few easy steps you can take to restore it:
Check your Facebook Dating settings
The first thing to check is whether you have Facebook Dating enabled in your settings. To check:
- Open the Facebook app on your phone.
- Tap the hamburger menu (three horizontal lines) in the top right corner.
- Scroll down and tap “Settings & Privacy”.
- Tap “Settings”.
- Tap “Facebook Dating”.
- Make sure “Use Facebook Dating” is toggled on.
If Facebook Dating is disabled here, toggle it on and your Dating shortcut should reappear.
Update or reinstall the Facebook app
If Facebook Dating is already enabled in your settings, the issue may be due to a bug in the version of the Facebook app you’re running. Try updating the app or reinstalling it.
On Android:
- Open the Google Play Store app.
- Search for “Facebook”.
- On the Facebook app page, check if there is an “Update” button. If so, tap to update.
- If there is no Update button, tap “Uninstall”.
- Once it’s uninstalled, go back to the Facebook app page in the Play Store and tap “Install” to reinstall the app.
On iPhone/iPad:
- Open the App Store app.
- Tap your profile icon in the top right corner.
- Scroll down to “Available Updates” and check if Facebook is listed. If so, tap “Update”.
- If there is no Update button, tap your profile icon again.
- Scroll down to “Purchased” and swipe left on the Facebook app listing to reveal a “Delete” button. Tap it to uninstall.
- Go back to the Facebook app page in the App Store and tap “Get” to reinstall.
Reinstalling the app forces it to re-download which will resolve any corruption issues.
Refresh the Facebook app
If updating/reinstalling doesn’t bring back your Facebook Dating shortcut, try refreshing the Facebook app:
- Force quit the Facebook app if it’s running in the background.
- Power cycle your phone by turning it fully off, leave it off for at least 30 seconds, then turn it back on.
- Open the Facebook app again and check if the shortcut has returned.
Power cycling the device clears out any software glitches that could be preventing the shortcut from loading.
Clear app data/cache
As a last resort, you can try clearing the app data and cache for the Facebook app. This erases your local Facebook data and forces the app to re-download everything fresh.
On Android:
- Open your Android settings.
- Tap “Apps & notifications”.
- Tap “See all apps”.
- Scroll down and tap Facebook.
- Tap “Storage & cache”.
- Tap “Clear cache” then “OK” to clear the cache.
- Tap “Clear storage” then “OK” to clear the app data.
On iPhone/iPad:
- Open your iOS Settings.
- Scroll down and tap “General”.
- Tap “iPhone/iPad Storage”.
- Select Facebook.
- Tap “Offload App” to delete the local data.
Once you relaunch Facebook after clearing data/cache, it will re-sync everything from the server which should restore your missing Dating shortcut.
Contact Facebook support
If you still can’t get your Facebook Dating shortcut back through any of the above steps, your last option is to contact Facebook support for further troubleshooting:
- Open the Facebook app and tap the hamburger menu.
- Scroll down and select “Help & Support”.
- Tap “Something’s Wrong” > “I’m having an issue with Facebook Dating” and follow the prompts.
Explain the issue with your missing shortcut and the steps you’ve tried so far. The Facebook support team may have additional suggestions or be able to reset something on their end to restore your Dating access.
With some perseverance, you should be able to get your Facebook Dating shortcut back through one of these methods. Don’t hesitate to contact support if you continue having trouble – they want you to have the best experience using all Facebook features.