Facebook subscriptions allow you to support your favorite creators and get special benefits like exclusive content, behind-the-scenes access, discounts on products, and more. However, you may want to cancel a subscription if you no longer wish to support a creator or can no longer afford the monthly fee.
Can I cancel my Facebook subscription?
Yes, you can easily cancel any active or recurring subscription on Facebook at any time. When you cancel, you will no longer be charged for the next payment period. However, you will still have access to the subscription until the current period ends.
How do I find my Facebook subscriptions?
To view your active and inactive Facebook subscriptions:
- Go to your Facebook profile and click on the menu icon in the top right corner (three horizontal lines)
- Select “Settings & Privacy” then click on “Settings”
- Go to the “Subscriptions” tab
This will display all your current and past subscriptions. You can see the creator name, subscription level, renewal date, and status for each one.
Steps to cancel a Facebook subscription
1. Locate the active subscription you want to cancel and click on it. This will open up details about the subscription.
2. Click on the “Cancel Subscription” button.
3. A pop-up will appear asking you to confirm cancellation. Click “Yes” to confirm.
4. The subscription status will now show as canceled. You will have access until the current period ends.
Here is a visual step-by-step guide to canceling a Facebook subscription:
Important notes about canceling Facebook subscriptions
- You can reactivate canceled subscriptions at any time unless the creator has removed the subscription offering.
- Cancellations take effect immediately but you will still have access to subscriber-only content until the renewal date passes.
- Refunds are only eligible within 48 hours of initial signup. Facebook does not offer refunds for canceling at other times.
- If you cancel right after making a payment, you will still have access for the full duration of the period.
How do I reactivate a canceled Facebook subscription?
If you change your mind after canceling a subscription, you may be able to reactive it:
- Go to Subscriptions and find the canceled subscription you want to reactive.
- Check if there is a “Reactivate” button visible below the subscription details. If so, click it.
- Confirm the reactivation when prompted.
If the Reactivate button is not visible, it means the creator has removed the subscription offering and it can no longer be renewed. In this case, you will need to contact the creator directly to see if they plan on offering the subscription again in the future.
How do I request a Facebook subscription refund?
If you want a refund for a Facebook subscription, here are the policies to be aware of:
- You can request a full refund within 48 hours of initial signup.
- Refunds are not available for canceling a subscription after 48 hours.
- To request a refund, go to your Facebook subscriptions page and find the specific subscription.
- Click the request refund link located below the subscription details and follow the instructions.
- Refunds are processed back to your original payment method.
Keep in mind Facebook has a firm no refunds policy outside of the 48 hour window after subscribing. Unfortunately, exceptions are rarely (if ever) provided even for extenuating circumstances like job loss, hospitalization, expired card, etc.
Troubleshooting Facebook subscription issues
Here are some common Facebook subscription problems and their solutions:
Can’t find where to cancel subscription
- Go to your profile Settings > Subscriptions tab
- Make sure you are canceling from the actual active subscription and not an old inactive one
- Double check the creator still offers the subscription if unable to locate it
Already canceled but still being charged
- Double check cancellation went through and shows as “Canceled” in your Subscriptions
- Contact Facebook support if you continued being charged after properly canceling
- Beware – you have access until renewal date even when canceled
Subscription renewed automatically
- Facebook subscriptions auto-renew by default when you sign up
- To prevent this, be sure to cancel at least 24 hours before the renewal date
- You can request a refund within 48 hours if it renewed accidentally
Can’t access subscriber-only content
- Double check your subscription is active and not canceled
- Make sure you have any required additional access like a Patreon pledge
- Contact the creator if you are still having trouble accessing content
How do I turn off automatic renewals for Facebook subscriptions?
To prevent Facebook subscriptions from auto-renewing each period:
- Go to your subscription settings
- Toggle off the “Auto-Renew” switch for each subscription
This will make your subscriptions only last until the paid period ends. When the renewal date approaches, Facebook will notify you to manually renew each one.
Where to find the auto-renew setting
The auto-renew setting is located right under each subscription in your settings. Slide the toggle to the left to turn off auto-renew.
Can I gift a Facebook subscription?
Yes, Facebook allows you to purchase subscriptions as gifts for others:
- Go to the creator’s Facebook page and find their subscription offering
- Select the “Buy as a gift” option
- Enter the recipient’s name and email address
- Complete the purchase for the subscription gift
The recipient will receive an email letting them redeem the subscription gift from their account. They can choose whether to accept it or not.
Gift subscription reminders
- You must be a current subscriber to gift that subscription
- The gift recipient does not auto-renew when the period ends
- Gift giver is charged immediately for the first period
- Only recurring subscriptions can be gifted, not one-time access
Can I view my Facebook subscription history?
Yes, you can see the full history of all your active and past Facebook subscriptions:
- Go to your Facebook settings
- Click on the “Subscriptions” tab
- Scroll down and click “See subscription history”
This will display a detailed log of:
- Subscription name and creator
- Date subscribed
- Renewal date
- Cancellation date (if applicable)
- Amount paid each period
Checking your subscription history is useful for:
- Confirming cancellation dates
- Seeing upcoming renewal charges
- Calculating total amount paid
- Identifying inactive subscriptions you may want to resubscribe to
Does Facebook offer subscription management tools?
Facebook provides a few useful tools to manage your subscriptions in one place:
Subscriptions Page
Consolidates all active, canceled, and expired subscriptions for easy access. Provides subscription details and actions like cancel, reactivate, etc.
Activity Log
Shows every subscription-related action including sign-ups, cancellations, renewals, gifts, refunds, and more.
Renewal Reminders
Sends alerts ahead of upcoming renewal dates so you can review and cancel any unwanted subscriptions.
Auto-Renew Setting
Lets you disable auto-renew on each subscription individually so it ends after the paid period.
Gift Subscriptions
Allows you to conveniently purchase subscriptions as gifts for friends and family.
What payment methods can I use for Facebook subscriptions?
You can pay for Facebook subscriptions using:
- Credit card – Visa, Mastercard, American Express
- Debit card with Visa or Mastercard logo
- PayPal account
When you first subscribe, you will need to enter your payment details. This same method will be used for all future automatic subscription renewals.
To update the payment method, go to your Facebook settings and click on the “Payment Methods” option.
Save payment info?
Facebook will save your payment information to streamline future transactions like subscription renewals. Make sure you trust the security of your Facebook account before entering payment details.
Are Facebook subscriptions available on iOS and Android?
Yes, Facebook has offered subscriptions across all platforms since 2020:
- iOS devices – Manage subscriptions in the Facebook iOS app or iPhone App Store subscriptions tab
- Android devices – Manage subscriptions in the Facebook Android app or Google Play subscriptions tab
- Desktop – Manage subscriptions on the facebook.com website
Subscriptions function the same no matter what device you use. The only difference is the user interface controls for managing, canceling, etc.
Pros of Facebook subscriptions
Here are some benefits of subscribing to creators on Facebook:
- Supports and funds creators you enjoy
- Get exclusive member-only content and perks
- Ad-free viewing in some cases
- Develop closer relationships with favorite creators
- Be part of a special fan community
Subscriptions empower creators to offer enhanced value to their most dedicated supporters. As a subscriber, you play an important role in sustaining creators through monthly financial contributions.
Cons of Facebook subscriptions
Potential downsides of Facebook subscriptions include:
- Recurring monthly charges
- Forgetting to cancel unwanted subscriptions
- Losing subscriber-only access if canceled
- Subpar exclusive content in some cases
- Creator stops offering subscription
To avoid issues, carefully evaluate each subscription and only sign up if you will actively use the perks. Immediately cancel any subscription that does not provide expected value.
Key takeaways
Here are some key points for managing your Facebook subscriptions:
- View and cancel subscriptions in Facebook Settings > Subscriptions
- Cancellations take effect right away but you keep access until renewal date
- Refunds are only available within 48 hours of initial signup
- Toggle off auto-renew if you don’t want automatic renewal each period
- Use Facebook tools like Activity Log and Renewal Reminders to stay organized
- Gift subscriptions allow you to purchase access for others
Understanding how to control your Facebook subscriptions ensures you never pay for anything accidentally or without your consent. Monitor subscriptions closely and cancel promptly to avoid being charged in the future.