Navigating to the general settings for a Facebook business page can seem daunting at first, especially if you’re new to managing social media for a business. However, Facebook has made accessing these settings quite straightforward. In this article, we’ll walk through the step-by-step process to access the general settings for your Facebook business page.
Why Adjust the General Settings?
Before jumping into how to access the general settings, it’s important to understand why you would want to adjust these settings in the first place. Here are some of the key reasons to take the time to customize the general settings for your business page:
- Update page info – The general settings allow you to modify key details about your page such as the name, category, address and description.
- Manage admins – You can add or remove page admins through the general settings area.
- Adjust messaging – The messaging settings allow you to configure an automated welcome message, default greeting, and away message for your page.
- Enable messaging – Messaging can be enabled or disabled entirely from the general settings section.
- Moderate tags and mentions – Determine whether posts that tag or mention your page need approval.
- Allow page invites – Choose whether or not to let users invite friends to like your page.
- Show posts from others – Decide if you want to display posts from other people on your page’s timeline.
As you can see, the general settings cover important aspects of how your page looks, communicates and interacts with fans. Taking the time to configure these settings helps ensure your page puts its best foot forward on Facebook.
Step 1 – Accessing Your Facebook Business Page
The first step to editing the general settings is to access your business page. Here’s how:
- Log into your personal Facebook account.
- Click on the shortcut icon in the left menu that looks like a grid with nine squares. This opens the menu showing your profiles, pages and groups.
- Under “Pages” you should see your business page listed. Click on the name of your page.
This will open your business page. Now you’re ready to navigate to the general settings area.
Step 2 – Click on Settings
The general settings live within the overall Settings menu for your Facebook page. Here’s how to get there:
- From your business page, click on the three dots in the upper right corner next to the “Edit Public Details” button.
- This will open a drop down menu. Click on the option that says “Settings”.
The settings page contains columns with different options. Next we’ll select the “General” column.
Step 3 – Select General Settings
On the settings page, you’ll see different columns for types of settings. To access the general settings, follow these steps:
- On the left side, click on the column labeled “General”.
This will display the full menu of options available within the general settings. Now you’re ready to start customizing based on your business needs!
Key Options Within General Settings
When you access the general settings, you’ll have many different options to choose from. Here is an overview of some of the key settings available:
- Page Info – Update details like the page name, category, address and description here.
- Page Roles – Manage which Facebook users are admins, editors, moderators or advertisers.
- Messaging – Configure an automatic welcome message, default message greeting and away message.
- Post Reactions – Choose whether to allow reactions and tagging on your page’s posts.
- Tagging Ability – Decide whether posts that tag your page require approval.
- Visitor Posts – Select whether you want visitor posts displayed on your page.
- Automatic Grouping – Opt to have people automatically added to a custom audience when engaging with your page.
- Automated Event Responses – Set up auto reply messages when users RSVP to events.
These are just a few examples of the settings you may want to customize within the general settings area for your page. The options will vary slightly depending on whether you have a standard page versus a business page.
Customizing Specific Settings
Now that you know how to access the general settings and the type of options available, let’s look at how to customize a few of the specific settings.
Changing Your Page Name
It’s easy to change your Facebook page’s name through the general settings menu:
- Go to Settings > General > Page Info.
- Delete the current name and type the new name in the Page Name field.
- Click Save Changes at the bottom.
That’s all there is to updating something as crucial as your page name. Facebook will automatically redirect people to the new page URL after you change the name.
Managing Email Notifications
On a busy page, email notifications can quickly become overwhelming. Here’s how to manage your settings:
- Go to Settings > General > Notifications.
- Adjust the toggle for each type of notification to determine if you want emails.
- Choose frequency options for certain notifications.
- Click Save Changes.
With these steps, you can fine tune and cut down on unnecessary emails from Facebook.
Enabling Messaging
Messenger can be a great way to connect with your audience. Follow these steps to turn it on:
- Go to Settings > General > Messaging.
- Click to toggle Messaging on.
- Customize the welcome message, default greeting and away message.
- Click Save Changes.
Once enabled, fans will be able to message your page. Be sure to check and respond to messages regularly.
Settings Available on Mobile
Accessing your page settings is not limited to desktop – you can also edit settings right from your mobile device. Here’s how:
- Open the Facebook app on your phone.
- Go to your page profile.
- Tap the three dots next to Notifications.
- Select “Settings” from the menu.
This will bring up the same settings options you see on desktop. The interface may be slightly different, but all the same settings are there. Feel free to customize on the go!
Using Shortcuts to Get to Settings Quickly
If you find yourself accessing a particular settings section frequently, there are some shortcuts to get there faster:
- General > Page Roles – Go to facebook.com/{your page name}/roles
- General > Notifications – Go to facebook.com/{your page name}/notifications
- General > Messaging – Go to facebook.com/{your page name}/messaging_preferences
Bookmark these shortcuts to skip navigating through the menus every time!
Troubleshooting When Settings Aren’t Appearing
In some cases, you may go to access a certain setting and find it is missing. This is typically due to one of the following reasons:
- You aren’t using a business page. Some settings like Messaging only show for business pages, not standard pages.
- You don’t have the required admin role. Only admins can change certain settings like adding page roles.
- The page hasn’t been set up fully yet. Occasionally settings may not appear until you’ve completed initial setup.
Check for one of these issues if you can’t seem to find a setting you expect to see. The majority of options should be available from the General section, but there are exceptions in some cases.
Settings for Facebook Apps
In addition to the page settings we’ve covered, you may have extra options if you use certain Facebook apps. For example, an app like ManyChat or ChatFuel will have its own settings specific to that app. Here’s where to find these:
- Go to facebook.com/settings.
- Click “Apps” in the left menu.
- Open the app you want to manage.
- Customize available settings for the app.
App settings allow you to configure connected apps to work best with your page and business needs.
Conclusion
Understanding how to access and customize the general settings for your Facebook business page is crucial to managing it properly. Now that you know how to get to these important settings, you can optimize your page for success.
The general settings section gives you control over page info, roles, messaging, notifications and more. Spend time tailoring these to suit your business goals and audience needs.
Configuring your general settings helps ensure your page puts its best foot forward on Facebook. You can fine-tune the experience you deliver to fans and followers to stand out.
So access those general settings and start enhancing your page today! With the steps provided in this guide, you’ll be able to navigate there quickly whenever needed.