The Facebook Authenticator app provides an extra layer of security for your Facebook account by requiring you to enter a special code when logging in from unrecognized devices. This code is provided via a QR code that is unique to your account. Here are the steps to get the QR code for the Facebook Authenticator app:
Install the Facebook Authenticator App
First, you need to install the Facebook Authenticator app on your mobile device. It is available for free on both iOS and Android. Simply search for “Facebook Authenticator” in your device’s app store and install the app published by Facebook.
iOS Devices
On your iPhone or iPad, open the App Store app, search for “Facebook Authenticator”, tap “Get” to install it, and open the app once it has finished installing.
Android Devices
On your Android phone or tablet, open the Google Play Store app, search for “Facebook Authenticator”, tap “Install” to install it, and open the app once it has finished installing.
Enable Two-Factor Authentication
Once you have the Facebook Authenticator app installed, you need to enable two-factor authentication in your Facebook account settings:
- Open Facebook in your web browser or mobile app and click on the down arrow in the top right to access your account settings.
- Click “Settings & Privacy” and then “Settings”.
- Click “Security and Login” in the left sidebar.
- Under “Use two-factor authentication”, click “Edit”.
- Toggle the setting on to enable two-factor authentication.
Enabling this setting will begin the process of setting up two-factor authentication with the Facebook Authenticator app.
Scan the QR Code
Once you enable two-factor authentication in your Facebook settings, you will see a screen with a large QR code on it. To get this code into your Facebook Authenticator app:
- Open the Facebook Authenticator app on your mobile device.
- Tap “Get Started”.
- Point your phone’s camera at the QR code on the Facebook website.
- The app will scan the QR code and add your Facebook account.
That’s it! The QR code is now in your Authenticator app and ready to generate login codes.
Troubleshooting Tips
Here are some troubleshooting tips in case you run into any issues getting your Facebook Authenticator QR code:
QR Code Not Scanning
If the Authenticator app fails to scan the QR code, try the following:
- Make sure your camera is focused on the full QR code and you are holding the phone steady.
- Tap the upside down refresh icon in the Authenticator app to rescan the code.
- Make sure you have good lighting and are not too far away from the code.
- Try closing and reopening both the Facebook app and the Authenticator app.
Lost Your QR Code
If you have already enabled two-factor authentication but lost your QR code, you can get a new one:
- Go to your Facebook Security settings.
- Under “Use two-factor authentication”, click “Edit”.
- Click “Get new codes” and re-scan the new QR code into Authenticator.
Authenticator Not Working
If your Authenticator codes are not working, try these steps:
- Make sure your device’s date/time settings are correct.
- Check that you entered the 6-digit code correctly.
- Codes are only valid for about 30 seconds, so enter them quickly.
- Try deleting and re-adding your Facebook account in the Authenticator app.
Using Backup Codes
When you set up two-factor authentication, Facebook will provide you with a set of 10 backup codes. You should keep these codes in a safe place in case you ever lose access to your Authenticator app. To use a backup code:
- When prompted for a two-factor login code, click “Use a backup code”.
- Enter one of your backup codes and click “Continue”.
- You will then be logged in just as if you used an Authenticator code.
Each backup code can only be used once. Make sure to regenerate a new set if you use up all your backup codes.
Removing Two-Factor Authentication
If you ever want to stop using two-factor authentication for Facebook, here is how to remove it:
- Go to your Facebook Security settings.
- Under “Use two-factor authentication”, click “Edit”.
- Toggle the setting off to disable two-factor authentication.
- Click “Turn Off” and confirm you want to turn it off.
This will remove the requirement to enter codes from the Authenticator app when logging in.
Conclusion
Getting your QR code into the Facebook Authenticator app is a quick and easy process that adds substantial security to your account. Just enable two-factor authentication in Facebook, scan the code with Authenticator, and you’re all set. With the code now in your Authenticator app, you can start securely logging into Facebook from new devices with an extra layer of account protection.
| Platform | How to Install Facebook Authenticator |
|---|---|
| iPhone/iPad (iOS) | Open App Store app, search for “Facebook Authenticator”, tap “Get” to install |
| Android Phone/Tablet | Open Google Play Store app, search for “Facebook Authenticator”, tap “Install” to install |
| Issue | Troubleshooting Tips |
|---|---|
| QR code not scanning |
|
| Lost QR code |
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| Authenticator codes not working |
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