Uploading photos to Facebook is a great way to share memories and special moments with friends and family. However, sometimes photos fail to upload properly on Facebook for various reasons. Here are some tips for troubleshooting and fixing photo upload issues on Facebook.
Check Your Photo File Size and Type
Facebook allows you to upload photos up to 25MB in size. If your photo is larger than that, it will fail to upload. Try compressing or resizing photos over 25MB before uploading them.
Facebook supports JPEG, PNG, GIF, BMP and TIFF photo file formats. If your photo is in a format they don’t support, like PSD, it will fail to upload. Convert unsupported photo formats to JPEGs before uploading.
Use a Photo Compressor Tool
If you need to compress photos to meet the 25MB size limit, use a free online photo compressor like TinyJPG. Just upload your large photos and it will compress them down for you while maintaining image quality.
Resize Oversize Photos
Another option is to resize oversize photos on your computer before uploading to Facebook. You can batch resize photos using photo editing software like Photoshop, GIMP or Photoscape.
Check Your Facebook App Permissions
To upload photos to Facebook from your smartphone or tablet, you need to allow the Facebook app access to your device’s photo library.
On iOS, go to Settings > Facebook > Photos and make sure photo access is enabled. On Android, go to Settings > Apps > Facebook > Permissions and enable Photos/Media/Files.
Update the Facebook App
If your Facebook app is out of date, it may have bugs or issues that prevent photos from uploading correctly. Updating to the latest version of the Facebook app may fix any upload problems.
On iOS, go to the App Store and check for Facebook app updates. On Android, go to the Play Store and update the app if needed.
Check Your Internet Connection
Uploading photos requires an internet connection. If your Wi-Fi or mobile data connection drops out when trying to upload, it will fail.
Make sure you have a strong, stable internet connection before uploading photos to Facebook. Slow or poor connections may cause upload failures.
Troubleshoot Wi-Fi Issues
If on Wi-Fi, try moving closer to your router, restarting it or connecting another device to test the connection speed.
Switch to Mobile Data
If your Wi-Fi is unreliable, try uploading over 4G/LTE instead. But watch your mobile data usage limits.
Restart Your Device
A simple device restart can fix temporary glitches that may be preventing photos uploading correctly to Facebook.
Completely power down your smartphone, tablet or computer. Leave it off for at least 30 seconds. Then boot it back up and try uploading photos to Facebook again.
Clear the Facebook App Cache
Corrupted cache data stored by the Facebook app may disrupt the photo upload process. Clearing the app cache forces a fresh start.
On Android, go to Settings > Apps > Facebook > Storage > Clear Cache. On iOS, delete and reinstall the Facebook app to clear the cache.
Log Out and Back Into Facebook
Logging out and then back into your Facebook account essentially refreshes your login session. After logging back in, try uploading photos again.
To log out of the Facebook app, go to the Settings menu and choose Log Out. To log back in, enter your email and password as normal.
Try Uploading from a Computer
Uploading photos directly from a computer rather than your mobile device avoids any potential issues with the Facebook mobile app.
Try uploading your photos to Facebook using the desktop website upload tool instead of your smartphone. Navigate to www.facebook.com, log in and try uploading your photos.
Contact Facebook Support
If you still can’t upload photos to Facebook after trying these troubleshooting steps, your account may have a technical issue. Contact Facebook support for help resolving it.
Go to Facebook’s Help Center and click the Messenger icon to start a support chat. Or submit a support ticket describing your photo upload issue.
Conclusion
With the right troubleshooting steps, you can fix most Facebook photo upload failures. The key things to check are your photo file size and type, app permissions and updates, internet connection, account login and the app cache. Reaching out to Facebook support is the final option if all else fails.
Here is a summary of the main troubleshooting tips covered:
| Troubleshooting Tip | How To Do It |
|---|---|
| Check photo size and type | Photos must be under 25MB and a supported file type like JPG. |
| Check Facebook app permissions | Enable photo library access in app settings. |
| Update Facebook app | Install latest version of app from app store. |
| Check internet connection | Connect to stable, high-speed Wi-Fi or mobile data. |
| Restart your device | Power cycle your smartphone, tablet or computer. |
| Clear Facebook app cache | Delete cached data stored by the app. |
| Log out and back into Facebook | Log out then log back in to refresh login. |
| Try uploading from a computer | Use Facebook website upload tool instead. |
| Contact Facebook support | Get help via Facebook Help Center. |
With some focused troubleshooting, you should be able to successfully upload photos to Facebook again. Just take a systematic approach to isolating and fixing any issues. If problems persist, get in touch with the Facebook team for assistance getting your photos uploaded.