Meta Platforms Ireland Limited, formerly known as Facebook Ireland Limited, is the Dublin-based subsidiary of Meta Platforms, Inc. that is responsible for providing sales support, marketing support and operations support to all Meta companies outside of the US and Canada. If you need to get in touch with Meta Platforms Ireland Limited, here are the main ways to contact them:
Contact Meta Platforms Ireland Limited by Phone
The main phone number for Meta Platforms Ireland Limited is +353 1 536 9000. This number will connect you to the company’s main reception desk in Dublin. You can use this number for general inquiries or to be directed to a specific department or individual. The phone lines are open Monday to Friday 9am – 5pm GMT.
In addition to the main number, here are some direct numbers for specific teams within Meta Platforms Ireland Limited:
- Sales team: +353 1 536 9100
- Business support team: +353 1 536 9200
- Media inquiries team: +353 1 536 9300
- Policy team: +353 1 536 9400
When calling, be sure to note the difference in time zones between your location and Dublin, where it will be either GMT or GMT+1 depending on Daylight Savings Time.
Contact Via Email
You can also get in touch with Meta Platforms Ireland Limited via email. General inquiries can be sent to [email protected]. This email will be received by their support team who can direct your query appropriately.
For specific teams and subjects, you can send direct emails to:
- Sales inquiries: [email protected]
- Press and media inquiries: [email protected]
- Partnerships: [email protected]
- Security issues: [email protected]
- Vulnerability reporting: [email protected]
When emailing, be sure to include your full name, company name if applicable, return email address, and full details of your inquiry or issue. Use clear subject lines so your email can be directed properly.
Contact Via Facebook
You can also try contacting Meta Platforms Ireland Limited through their official Facebook presence. Search for “Facebook Ireland” on Facebook and you will find their company page. This has a blue verification checkmark to confirm it is official.
On the Facebook Ireland page, you can send a private message to initiate contact with their team. However they recommend using email as the primary way to get support. The Facebook page is monitored during business hours GMT and is mainly used for general updates, events and announcements.
Contact Via Live Chat
Meta Platforms Ireland Limited offers live chat customer support for personal Facebook users. To access live chat, go to www.facebook.com/business/help and click “Contact Us” in the bottom right. This will open a chat window with a rep who may be able to assist or redirect your inquiry.
Live chat is intended for personal account issues rather than business inquiries. Business-related issues are better sent via the email addresses above. The live chat is available 24/7.
Contact Via Meta’s Contact Form
For privacy and data-related inquiries, you can submit questions directly to Meta Platforms Ireland Limited via their online contact form at:
https://www.facebook.com/help/contact/173545232710000
This form goes directly to their Data Protection Officer (DPO) office who handle GDPR and privacy matters. Be sure to select Meta Platforms Ireland Limited in the dropdown menu before submitting.
Contact Via Postal Mail
You can also contact Meta Platforms Ireland Limited via postal mail sent to their headquarters:
Meta Platforms Ireland Ltd.4 Grand Canal Square
Dublin 2
D02 X525
Ireland
Be sure to address your letter to the appropriate department or individual if known. Allow for extended delivery time when contacting via postal mail.
Visit in Person
The Meta office in Dublin has visitor access if you wish to speak to someone directly during business hours. The office is located at:
4 Grand Canal SquareDublin 2
D02 X525
Ireland
Be sure to call ahead first and schedule an appointment with the team you need to meet before visiting in person.
Important Departments and Contacts
Here are some of the key Meta Platforms Ireland Limited departments and contacts that you may need to get in touch with:
Managing Director
The current Managing Director of Meta Platforms Ireland is Gareth Lambe. As head of the Irish subsidiary, you can direct high-level inquiries and requests to him via email at [email protected].
Sales
The sales team handles business advertising accounts, client services, and sales operations. Contact them via: [email protected]
Engineering
The engineering team works on Meta’s ad products, marketing APIs, machine learning, and more. Engineering inquiries can be sent to [email protected].
Human Resources
For any jobs, recruiting, or HR-related inquiries at Meta’s Ireland office, you can reach out to [email protected].
Policy Team
The policy team handles matters related to safety, privacy, data use, and regulatory issues. Contact them at [email protected].
Media Relations
For any press, news media, or PR inquiries, contact [email protected] or the media inquiries phone line.
Tips for Contacting Meta Platforms Ireland
Here are some tips to ensure your inquiry gets proper attention when contacting Meta Platforms Ireland:
- Be sure to address your message to the appropriate team or individual if known.
- For privacy or account issues, provide your account handle or other identifying details.
- Summarize the issue clearly and provide relevant details up front.
- Check for answers on Meta’s help pages before contacting them directly.
- Allow up to 1-2 business days for a response time via email.
- Be open to alternate contact methods suggested if your inquiry needs to be redirected.
Other Meta Platforms Contact Information
Meta Platforms Ireland Limited is the main European subsidiary, but Meta has many other global offices you can contact including:
Meta Platforms Headquarters (USA)
1 Hacker Way
Menlo Park, CA 94025
United States
Phone: +1 650-308-7300
Meta Canada
120 Bremner Blvd
Suite 200
Toronto, ON M5J 0A8
Canada
Phone: +1 416-596-1929
Meta Brazil
Avenida Brigadeiro Faria Lima
4100
5o andar
São Paulo, SP
Brazil
Phone: +55 11 94145-8000
Meta India
Ground Floor, Brigade Towers
135 Residency Road
Bangalore 560025
India
Phone: +91 80 4032 0000
Conclusion
Meta Platforms Ireland Limited has a few main channels for inquiries – phone, email, Facebook, contact forms, and mail. Be sure to direct your question to the right team and provide the necessary details. The most direct methods are calling the specific team number or emailing the appropriate address. Allow some time for a response and follow up if needed. With the right approach, you can get a prompt reply from Meta in Ireland.