Konami is one of the world’s most popular slot machine manufacturers. With popular games like China Shores, Lotus Land, and Lucky Ducky, Konami slots can be found in casinos around the world. But what if you need to get in touch with Konami for any reason? Whether you have a question about one of their games, need technical support, want to provide feedback, or are interested in partnering with them, contacting Konami slots is easy if you know how. In this comprehensive guide, we’ll cover all the ways you can get in touch with the team behind some of the most beloved slot titles.
Contact Konami Slots Customer Support
The most direct way to contact Konami is through their customer support channels. Konami provides customer assistance for all of their casino gaming products. Here are the main ways you can reach their support team:
By Phone: Konami’s toll-free customer service phone number is 1-800-KONAMI-0. Support is available from 8am – 5pm PT, Monday through Friday. When you call, you’ll speak directly with a knowledgeable representative who can answer questions or address any issues about Konami slots.
By Email: You can also email Konami customer support at [email protected]. This will start a ticket with their support staff who will respond to your inquiry directly through email. Be sure to include as much detail as possible about your question or issue.
Through Online Support: The Konami website has an online support form you can fill out to start a ticket. Visit https://www.konami.com/games/support/support-overview and click “Online Support” then “Casino Games”. Fill out the form with your question and your information and a support rep will follow up.
Social Media: Konami is active on social media for customer service support. You can tweet questions @Konami or post on their Facebook page. A customer service agent will reply to questions and concerns posted there.
So in summary, phone, email, online tickets, and social media are the best ways to contact their expert support team for any Konami slot inquiries or issues.
Reach Specific Konami Slots Departments
In addition to general customer service, there are also more specific departments and contacts at Konami you may need to reach out to directly. Here are some ways to get in touch with other Konami Slots teams:
Sales Inquiries: If you are a casino interested in purchasing Konami products, you can contact their sales team at 1-800-KONAMI-0 or [email protected]. They will discuss Konami slot offerings and pricing with qualified casino customers.
Feedback: To provide general feedback about their slot games as a player, you can email [email protected]. This email goes directly to their game design teams. Provide as much detail as possible about what you like or don’t like in their slots and any suggestions for improvements.
Media Relations: For media inquiries about Konami slots, contact their PR team at [email protected]. Members of the press can email this address to request interviews, statements, images, videos, or other assets.
Business Development: Those interested in potential partnerships, integrations, or licensing agreements with Konami slots can reach out to [email protected]. This team handles discussions around collaborations and new business opportunities.
Investor Relations: To reach Konami’s investor relations team, you can contact [email protected]. Shareholders and those interested in Konami’s financial operations can get in touch here.
So depending on the specific department you need to speak with, use these contacts to get directly in touch with the right Konami slots team.
Connect at Industry Events
Another great way to network and connect with the Konami slots team is by meeting them at industry trade events. Here are some of the top events where you’re likely to find Konami representatives:
- Global Gaming Expo (G2E): The biggest gaming industry trade show in the US. Held annually in Las Vegas.
- International Casino Exhibition (ICE): Large industry event held annually in London.
- World Game Protection Conference: Conference focused on casino security and game protection.
- NIGA Indian Gaming Tradeshow: Largest Native American gaming show.
- G2E Asia: Top Asian gaming industry expo held in Macau.
- Gaming, Racing & Wagering Australia (GRWA): Major Australian casino conference.
Konami always has a significant presence with a large booth and team members at all of these events. Connecting face to face with their representatives is a great way to demonstrate products, have meaningful discussions, or present partnership opportunities.
You can check the Konami website or industry event sites for more details on conferences they will be attending. Reaching out to team members via email ahead of time if you want to schedule a specific meeting is also advised.
Follow Konami’s Social Media Accounts
Konami maintains several official social media accounts you can follow to stay up to date on their latest slot offerings. This is a useful channel for product announcements, promotions, and general news.
- Facebook – @KonamiGaming
- Twitter – @konamislots
- LinkedIn – Konami Gaming
- YouTube – Konami Gaming, Inc.
- Instagram – @konamislots
In addition to the main Konami accounts, many of their individual slot games also have dedicated social pages. Following these can provide updates on new titles or versions of your favorite Konami slots.
You can also reach out to their social media accounts with questions or feedback. While they may not be able to provide direct support, it can be a way to connect. Give them a follow to stay current!
Locate Konami Offices Near You
Konami has a number of office locations around the world. If you want to connect with the team in person, locating the office nearest you is a good option. Here are some of Konami’s main hub offices:
- Las Vegas, Nevada, USA – Their global headquarters
- Sydney, Australia – Oceania HQ
- Tokyo, Japan – Japanese HQ
- London, UK – European HQ
There are also smaller satellite offices in locations like California, Florida, Macau, and more. The Contact page on their website has a full listing of global locations.
You can visit or mail letters to these offices to get directly in touch with Konami’s team. Being able to speak in person is often the most effective way to provide feedback, demonstrate products, or pitch partnership opportunities.
Konami Slots Website and Contact Form
The Konami website has a general Contact page with options for getting in touch. There is both a phone number and online form for starting a support ticket.
The company website also contains detailed pages on all their slot products. You can find specific information and details on individual game titles in their portfolio.
Browsing through their site can provide helpful information before reaching out. And using their online contact form is always a convenient option for starting a conversation with their team.
Key Takeaways – Contacting Konami Slots
Here are some top tips to keep in mind when you need to contact Konami’s slot machine teams:
- Call 1-800-KONAMI-0 or email [email protected] for customer support issues
- Connect with their sales, PR, business development, and investor relations teams for specific inquiries
- Meet team members face to face at major gaming industry trade events
- Reach out through their social media accounts like Facebook and Twitter
- Visit one of their offices in locations like Las Vegas and Tokyo
- Start a support ticket via their website contact form
With a wide range of communication channels, getting in touch with the right people at Konami for your needs is straightforward. Keep these methods in mind for seamlessly contacting Konami slots whenever necessary.