Having your Facebook account locked can be frustrating, but there are ways to get back into your account. Here is a guide on how to contact Facebook to unlock your account and regain access.
Why Was My Facebook Account Locked?
There are a few common reasons why Facebook may lock your account:
- You entered the wrong password too many times.
- Suspicious activity was detected, like logging in from a new device or location.
- Your account was reported for violating Facebook’s Community Standards.
- You have not used your account in a long time.
If you think your account was locked by mistake, contacting Facebook directly can help resolve the issue quickly.
How Do I Contact Facebook to Unlock My Account?
You have a few options for contacting Facebook support:
Use the Facebook Help Center
The Facebook Help Center has tools to help recover and unlock accounts. Here’s how to use it:
- Go to facebook.com/help
- Click “Search Help Center” and type “locked account”
- Choose the result “I think my account was locked by mistake. How do I unlock it?”
- Select “My Personal Account is Locked”
- Follow the steps to confirm your identity and unlock your account
This is the fastest way to unlock your account if you still have access to the email or phone number on your Facebook account.
Fill Out the Locked Account Form
If you can’t use the Help Center tools, you can fill out the Locked Account form:
- Go to Facebook Locked Account form
- Enter your full name and the email, phone, or username associated with your locked account
- Explain why you think your account was locked
- Click “Send”
A member of the Facebook team will review your request and contact you if they need additional details.
Request a Review of the Disabled Account
If your account has been fully disabled, you can request a review:
- Go to Facebook Disabled Account form
- Enter your full name and the email, phone, or username associated with your disabled account
- Explain why you think your account was wrongly disabled
- Click “Send”
Facebook will review your request and contact you if they need more information. The review process can take up to 24 hours.
Tips for Unlocking Your Facebook Account
Here are some tips to help expedite the account unlock process:
- Provide proof of identity – Give as much info as you can like photo IDs to help Facebook confirm you are the account owner.
- Check all associated emails – Facebook may contact you from an email other than your primary one on file.
- Be thorough in your explanation – Give details on why you think your account was locked so Facebook can fully investigate.
- Wait for Facebook’s response – The review process may take some time, so be patient.
- Follow troubleshooting steps – If Facebook provides troubleshooting steps, carefully follow their instructions.
What to Do If You Can’t Recover Your Account
If you still can’t regain access to your account after contacting Facebook support, here are some next steps:
- Make sure you entered the correct email/phone number associated with the account when submitting your request.
- Check your email spam folder in case Facebook’s response email got filtered.
- Use the Locked Account form again providing more details.
- If your appeal gets rejected, request an additional review providing new proof materials.
- Submit a complaint with the Better Business Bureau if you feel Facebook unfairly disabled your account.
As a last resort, you may have to accept the account loss and create a new Facebook account with a different email and phone number.
Prevent Your Facebook Account From Getting Locked Again
Once your account is unlocked, be cautious to avoid it getting locked again. Here are some tips:
- Strengthen your password and use two-factor authentication.
- Remove any spam or fake accounts connected to your profile.
- Carefully review Facebook’s terms and avoid posting abusive/offensive content.
- Use up-to-date malware protection to prevent hacking.
- Don’t purchase or sell Facebook services, likes, or followers.
Keeping your account secure reduces the likelihood of a mistaken lockout in the future.
Conclusion
Getting locked out of Facebook can be annoying, but contacting Facebook support directly gives you the best chance of recovering your account. Use the Help Center tools, fill out the appropriate forms, and be patient during the review process. With some diligence, you can get your account unlocked in most situations.