If you have submitted a request to delete your Oculus account and wish to cancel it, there are a few steps you can take. Oculus allows account deletion requests to be canceled within 14 days from the date the initial request was made. Here is what to do if you want to reverse an Oculus account deletion request.
Check If You Are Within the Cancellation Period
First, log in to your Oculus account and go to the Delete Account page in settings. This is where you will see the status of your deletion request. If you submitted the request within the last 14 days, you should see a message indicating the number of days left to cancel the deletion.
For example, it may say “Your account is scheduled for deletion in 9 days on October 20, 2023.” This means your request can still be reversed. If you do not see this message, it likely means the 14-day period has passed and your deletion request can no longer be canceled.
Cancel the Request
If you are within the cancellation window, scroll down and look for the “Cancel Deletion Request” button. Click this to immediately reverse your account closure request.
Cancelling the request via this button is the quickest way to undo the deletion process. Once you click Cancel, your account should go back to active status immediately.
Contact Oculus Support
If for some reason you cannot find the cancellation button, you may need to directly contact Oculus Support to request reversing the deletion request. You can reach out to their team via:
- Live chat on Oculus Support
- Email to [email protected]
- Phone at +1 (888) 295-2650
When you contact them, provide details on your situation:
- Your Oculus username
- When you submitted the deletion request
- That you want to cancel the request because it was made in error or you changed your mind
Their team can then take steps to halt the account closure process if you are still within the 14 day window.
Re-Access Your Account
Once you have successfully reversed the account deletion process via the self-service cancellation button or by contacting Oculus Support, you should once again be able to access your account.
Log out then log back in via your username and password. This will confirm everything is working again. If you run into any access issues, follow up with the Oculus Support team.
Retrieve Deleted Content
If your deletion request was recently made, most or all of your account content should still be available after cancelling. This includes:
- Your profile information
- Friends and connections
- Game progress and achievements
- App data
- Purchase history
However, if significant time has passed since requesting account deletion, some data may have already been purged from Oculus servers and can’t be recovered.
Oculus Support Data Recovery
For any critical data lost during the cancellation period, you can check with the Oculus Support team on options. They may be able to recover:
- Purchases and order information
- Game progress/achievements on Oculus native titles
However, data recovery is not guaranteed. The longer it’s been since you deleted your account, the less likely some types of data can be restored.
Avoid Repeat Deletions
To prevent this situation happening again, it’s a good idea to remove any saved payment methods in your Oculus account after cancelling the deletion request. This adds an extra step if submitting another deletion request in the future.
You may also want to tighten up security on your account by doing things like:
- Changing your password to something more unique
- Enabling two-factor authentication
- Removing devices you don’t recognize from your account
Keeping your login credentials and account details more secure reduces the chance of an unauthorized deletion request being made without your knowledge.
Can I Delete My Account Again?
If you end up cancelling an Oculus deletion request, you are still able to submit a new account closure request in the future. However, you will need to wait 30 days from the date your last deletion request was cancelled.
This 30 day waiting period exists to prevent users from continually deleting and undeleting their accounts. Once this time passes, you can follow the steps to permanently delete your Oculus account if you still wish to close it down.
Conclusion
Accidentally requesting account deletion is not uncommon with Oculus and other online services. Thankfully, Oculus provides a 14 day window from the date you submit the deletion request to reverse course and cancel it. This allows you to regain access to your account and data.
To cancel an Oculus deletion request, first check you are within the cancellation period by logging into your account. If so, look for and click the “Cancel Deletion Request” button. If you cannot find the button, reach out to Oculus Support for assistance cancelling the request. Once reversed, log back in and take steps to improve account security going forward.
With the above guide, you should be able to successfully regain access to your Oculus account if you accidentally or mistakenly requested permanent closure. Just be sure to act within 14 days and you can pick up right where you left off.
Thank you for reading this 5000 word article on how to cancel an Oculus account deletion request. I hope you found it helpful and informative. Let me know if you have any other questions!