If you have lost access to your Words With Friends 2 account, there are a few ways you can try to recover it. Here are some quick answers to common questions about recovering Words With Friends 2 accounts:
I forgot my Words With Friends 2 username. How can I find it?
Unfortunately there is no direct way to look up your Words With Friends 2 username if you have forgotten it. However, you can try the following:
- Check the email address you used to sign up for the account. Many times the username is part of the email address (e.g. [email protected] and your username is johnsmith123).
- If you play through Facebook, your username may be your Facebook name.
- Try logging in with different usernames you commonly use for other accounts. Your Words With Friends 2 username may be something similar.
- If you spent money on the game, check the purchase history on the app store or your credit card statement. The receipts may show your username.
- If you have any old game notifications or emails from Words With Friends 2, your username may be visible there.
If none of these options help you identify your forgotten username, you will likely need to go through the account recovery process outlined below.
I forgot my Words With Friends 2 password. What should I do?
If you can’t remember your password for Words With Friends 2, follow these steps:
- On the login screen in the app, tap “Forgot Password?”
- Enter your Words With Friends 2 username and the email address associated with the account.
- Check your email inbox for a password reset email from Words With Friends and click the link inside.
- This will direct you to a page to create a new password. Enter and confirm your new desired password.
- Log back into Words With Friends 2 with your username and new password.
Resetting your password via email is the quickest way to get back into a lost Words With Friends 2 account if you know your username.
How do I recover my Words With Friends 2 account if I lost my device?
If you lose access to the device you play Words With Friends 2 on, your account data should still be preserved if you connected your account via Facebook, Apple ID, Google Play, or as a guest account. Here’s how to restore your progress on a new device:
- If you synced your account using Facebook, log into Facebook on your new device and reconnect Words With Friends 2 to your Facebook account in the game settings.
- For Apple accounts, your game data will restore when you reinstall Words With Friends 2 and log in with the same Apple ID.
- On Android, your Words With Friends 2 data will restore when you log into the Google Play Games app with the same Google account.
- For guest accounts, unfortunately your progress cannot be restored on a new device if you were not logged into an account.
What if I deleted the Words With Friends 2 app and lost my account?
If you accidentally deleted the Words With Friends 2 app and your account was linked to Facebook, Apple ID, or Google Play, reinstalling the app and logging in should restore your data. However, if you were using a guest account, your progress will be lost when deleting the app.
Can someone hack my Words With Friends 2 account? How do I recover it?
It’s very rare, but there is a small chance someone could hack into your Words With Friends 2 account if they were able to obtain your login credentials. Here are steps to take if you think your account was hacked:
- Change your Words With Friends 2 password if you still have access to your account. Make sure it is secure and not reused from other sites.
- De-authorize any linked Facebook or Google/Apple accounts to prevent access.
- Contact Zynga customer support and report your account was compromised. They can help secure it and revert any damage.
- Check your contacts and recent games for any suspicious activity from the hacker and let those contacts know of the situation.
With quick action, Zynga support can typically recover hacked Words With Friends 2 accounts, reverting them to the last known good state.
My account was banned or suspended. How do I appeal this?
If your Words With Friends 2 account was banned by Zynga, it’s likely due to suspicion of cheating, prohibited bot use, or abusive behavior reported by other players. To appeal an account suspension:
- Contact Zynga support directly to open a complaint regarding your banned account.
- Explain your situation in detail and provide any evidence that the ban was unwarranted.
- Wait for Zynga to review your appeal and reach back out on their final decision.
- If your appeal is accepted, your account access should be quickly restored.
- If declined, request clarity on why the decision was made to improve your case if submitting another appeal.
With a polite and constructive appeal providing your side of the story, many players have successfully had bans overturned after being mistakenly suspended. However, any cases of clear cheating or abusive behavior are unlikely to win an appeal.
Detailed Guide on Recovering Lost Words With Friends 2 Accounts
Losing access to your Words With Friends 2 account can be incredibly frustrating. With potentially hundreds of hours and dollars invested in the game, having to start over from scratch is the worst case scenario for many players. Thankfully, Zynga provides ways to recover and restore lost accounts in many situations. Below is a detailed guide on the various account recovery options available for Words With Friends 2.
Identifying Your Lost Account
Before starting the account recovery process, you need to gather some key details on the lost account. Having this information will help verify you as the account owner during the recovery process. Try to provide as much of the following as possible:
- Account username
- Email address linked to the account
- Facebook account connected (if applicable)
- Device played on (iOS, Android, Kindle, etc)
- Approximate last login date
- Screenshots showing your player ID and stats
- Game receipts/purchase history
If you don’t have the username but played as a guest, unfortunately there is no way to recover that guest account. You would need to start a new named account.
Finding Your Lost Username
If you can’t recall your specific Words With Friends 2 username, there are a few places you can check to potentially find it:
- Account emails from Zynga – Your username may be referenced
- In-game friend list – If you have any remaining friends, your username shows when you tap their avatar
- Game notifications – If still available, your username shows in Words With Friends 2 notifications
- Purchase history – Usernames often show up in app store receipts and purchase emails
- Social media connected accounts
Spend some time digging to try and uncover your lost username before attempting the account recovery process. It will increase your chances of successfully restoring your account access.
Resetting Your Password
If you can remember your Words With Friends 2 username, the simplest way to regain access is resetting your password via email. Follow these steps:
- From the app login screen, tap “Forgot Password?”
- Enter your account’s username and the email address it’s linked to.
- Check your email inbox for a password reset message from the Zynga team.
- Click the password reset link in the email which will open a page to enter a new password.
- Enter and confirm your desired new password and submit the form.
- You should now be able to login with your username and new password.
This process sends a time-sensitive password reset link to your email, so be sure to check your inbox quickly after submitting the request. The new password you create will instantly replace your existing password, allowing you to access your account again.
De-Authorizing Linked Accounts
If you believe someone else may have accessed your lost Words With Friends 2 account, it’s a good idea to de-authorize any connected social media and gaming accounts. This will sign your account out everywhere, preventing further access.
To de-authorize linked accounts:
- From the app settings, tap “Log out” to sign out of your Words With Friends 2 account.
- If logged in via Facebook, visit Facebook settings and remove Words With Friends 2 from your list of connected apps.
- For Apple accounts, open iOS settings, tap your Apple ID, select “Password & Security” and remove Words With Friends 2 from your app list.
- On Google Play Games, go to settings, manage connected apps, and disconnect Words With Friends 2.
Once all external account connections are removed, only your username and password will provide access to your Words With Friends 2 account. This limits the account exposure if your credentials were compromised.
Contacting Zynga Support
If you cannot reset your password or regain account access on your own, you will need to enlist help from the Words With Friends 2 support team. Zynga can directly investigate issues and restore access to accounts. Here are some tips for contacting them:
- Visit the Words With Friends 2 “Help” section and submit a “Contact Us” support request
- Clearly explain your account issue (lost access, hacked account, banned account, etc)
- Provide identifying account details – username, email, player ID, etc
- Include any screenshots, receipts, or evidence that shows you own the account
- Be patient and politely follow up if you do not receive a timely response
Zynga support agents have the power to make changes directly to Words With Friends 2 accounts, though the recovery process can take some time as they verify your identity and investigate the issues. Persistence and politeness in working with them is key.
Dealing with Hacked Accounts
If your Words With Friends 2 account shows signs of unauthorized access and tampering, immediately report it as hacked to Zynga support. Provide details on any suspicious activity and they can lock down the account to prevent further access by hackers. Be sure to change your password and de-authorize linked accounts right away as well. Support can roll back any unwanted changes made if reported quickly.
Appealing Banned or Suspended Accounts
If your account was banned by Words With Friends 2 enforcement systems, you can appeal the decision to Zynga support. However, appeals are only considered for unfair or mistaken bans. Provide details on why you believe the ban was unjustified along with any evidence supporting your case. If it is determined the ban was valid, appeals are unlikely to lead to reinstatement. But for bans issued in error, Zynga can remove suspensions fairly quickly in most cases.
Preventing Lost Accounts in the Future
Once you do regain access to your Words With Friends 2 account, there are steps you can take to reduce the risk of losing it again down the road:
- Link your account to Facebook/Google/Apple ID – This provides backup login options and automatic syncing across devices.
- Setup a secondary email – Have password reset emails go to an alternate email that you check regularly.
- Enable automatic login – Using features like Google Smart Lock can avoid lost credentials by automatically logging you into Words With Friends 2 each time you use the device.
- Strengthen your password – Use a longer, complex password that is unique to Words With Friends to improve security.
- Write it down – Jot down your Words With Friends 2 username and keep it somewhere secure in case you forget it later.
- Routinely sync account data – Occasionally connect to Facebook or manually force a sync with Apple/Google services to backup your latest account progress.
Building some redundancy into your account credentials and syncing reduces the chances of getting permanently locked out if you ever do misplace information or lose access to a device.
Moving Forward with a New Account
If all recovery options and contact with Zynga support are unsuccessful at restoring your lost Words With Friends 2 account, you may need to consider starting fresh with a new account. While frustrating after losing your game progress, this at least allows you to begin playing again while continuing to pursue account recovery efforts.
When establishing a new Words With Friends 2 account, be sure to:
- Link it to Facebook/Google for backup and syncing capabilities
- Use a complex password stored in a password manager
- Write down/screenshot your new username and player ID
- Periodically sync progress to prevent potential data loss
Learning from past account issues will help ensure your new account remains accessible. And continuing to follow up with Zynga Support on your old account may eventually lead to a surprise reinstatement, allowing you to switch back.
Conclusion
Losing access to Words With Friends 2 can be a headache, but is rarely permanent. Between password resets, account support, de-authorizing linked accounts, and re-installing the app, there are many ways to recover your account and gameplay progress. Proactively take steps to prevent loss by backing up your account via connected services and keeping login credentials safe but accessible. With a few precautionary measures, you can minimize the chances of your Words With Friends 2 account ever being lost for good.