Accessing your Bank of America account online is a convenient way to manage your finances from anywhere. With online banking, you can check balances, transfer funds, pay bills and more. Here are some quick answers about accessing your Bank of America account online:
What do I need to access my account online?
To access your Bank of America account online, you need:
- Your account number
- Your ATM or debit card number
- Your online banking username and password (if you’ve already enrolled)
How do I enroll in online banking?
If you haven’t used Bank of America’s online banking before, you’ll need to enroll. Here’s how:
- Go to bankofamerica.com and click “Enroll in Online Banking”
- Enter your account number, ATM/debit card number, and some personal information
- Create a username and password
- Accept the online banking agreement
- Set up your security questions and confirm your email address
- You’re enrolled! You can now log in anytime using your username and password.
What can I do with online banking?
Bank of America’s online banking allows you to:
- Check account balances and transaction history
- Transfer funds between Bank of America accounts
- Pay bills and schedule automatic payments
- Deposit checks remotely using mobile banking
- Set up account alerts
- Manage credit cards
- Open additional accounts
- And more!
How do I check my account balances?
Checking your account balances is easy with online banking:
- Log into your account
- The overview page shows all your account balances immediately
- Click on an individual account to see the balance and recent transactions
Can I transfer money between accounts?
Yes, transferring money between Bank of America accounts is simple with online banking:
- Log into your account and go to the Transfers page
- Choose the accounts, transfer amount, frequency, and date
- Review and submit the transfer
- Transfers between Bank of America accounts are usually instant or take 1 business day.
How do I pay bills online?
Bank of America makes paying bills easy. You have a few options:
- Pay Bills form – Manually pay almost any bill by entering details, amount, and payment date.
- Electronic payments – Set up one-time or recurring payments to companies or individuals.
- Online bill pay – Get bill reminders and set up automatic payments from your Bank of America account.
Is mobile banking available?
Yes, Bank of America offers a mobile banking app for your smartphone or tablet. You can:
- Check balances
- Make deposits by taking a photo of a check
- Transfer funds
- Pay bills
- Receive account alerts
- And more!
The Bank of America mobile app is free to download for iOS and Android.
Is Bank of America’s online banking safe and secure?
Yes, Bank of America takes many measures to keep your information secure:
- Your online banking profile, password and security questions help verify your identity.
- Encryption and firewalls protect your financial information.
- Secure email keeps your personal information private.
- Fraud monitoring uses technology to detect suspicious activity.
- You can enable added security measures like two-factor authentication.
As long as you take precautions like not sharing your password or accessing your account on unsecured networks, Bank of America’s online and mobile banking platforms are very safe to use.
What technical requirements or devices are needed?
To use Bank of America’s online banking, you need:
- A computer, smartphone or tablet
- An internet connection
- A supported web browser:
- Firefox
- Chrome
- Edge
- Safari
- PDF reader software like Adobe Acrobat
- A scanner or smartphone camera for check deposits (mobile only)
Bank of America’s online banking platform works on PCs, Macs, iPhones, Android devices and tablets.
How do I get help with online banking issues?
If you need help with Bank of America’s online or mobile banking, there are a few options:
- In online banking, access the Help & Support menu for FAQs, chat, email, and phone support.
- Call customer service at 800-432-1000.
- Visit a local branch and speak to a banker in person.
- Send a secure message through online or mobile banking.
Bank of America provides extensive help resources in their online banking platform. You can troubleshoot account access, navigation, transfers, bill pay, mobile issues and more.
Conclusion
Bank of America makes it simple and convenient to manage your accounts completely online. With your account number, debit card, and secure password, you can check balances, pay bills, transfer money, deposit checks and more. Online and mobile banking are safe, easy to use, and allow you to bank anytime, anywhere. If you have any issues accessing your accounts, Bank of America provides ample help resources.