Facebook video calling is a popular feature that allows users to make video calls to friends and family through the Facebook Messenger app. As Facebook usage continues to rise in the Middle East, particularly in major cities like Dubai, many wonder if they can take advantage of this feature while living in or visiting the UAE. There are a few key factors that determine whether Facebook video calls work in Dubai.
Internet Restrictions
One of the most important considerations is internet restrictions in the UAE. Certain voice over internet protocol (VoIP) services like FaceTime and Skype are blocked in the country. This is because the Telecommunication Regulatory Authority (TRA) of the UAE regulates VoIP services. Companies that want to offer VoIP in the UAE have to apply for a license. Since Facebook video calling is essentially a form of VoIP, it falls under these regulations.
However, Facebook found a workaround to these restrictions in 2018. The Facebook Messenger app offers video calling that utilize a slightly different technology. This allows the feature to work in countries where VoIP services are typically blocked, like the UAE. Facebook partnered with telecommunications providers in the region, like Du and Etisalat, to enable video calling via Messenger.
Individual Network Restrictions
While Facebook video calling is technically available and allowed in the UAE, some networks and public WiFi may still block it. For example, video calling may not work properly on public WiFi in places like malls, airports, and hotels. Some business networks also restrict certain features.
It’s a good idea to check with your network provider or IT department to see if any restrictions are in place that could affect Facebook video calls. Most residential internet plans do not block Messenger video chat, but limitations could be in place on some corporate or shared networks.
Smartphone Software and Settings
Assuming network access is not an issue, the next factor is software and settings on individual smartphones. First, make sure the latest version of the Facebook Messenger app is installed. Video calling support was added through app updates.
It’s also important to check that permission is granted for Messenger to access the phone’s camera and microphone. On iOS, this can be controlled under Settings > Privacy > Camera and Settings > Privacy > Microphone. On Android, permissions can be managed in Settings > Apps & Notifications > Messenger > Permissions.
If using Messenger on a desktop computer, you may need to allow camera and microphone access in browser settings when prompted. Make sure video calling is enabled under Settings > Calls within the Messenger app as well.
Connection Quality
Like any video call service, the quality of the internet connection impacts Facebook video calls. Both the caller and recipient need a reliable high-speed internet connection for the best experience. Mobile data services in the UAE are generally robust, so video calls can work well over 4G LTE.
However, a weak mobile signal or congested public WiFi network can lead to calls dropping or video freezing. Proximity to cell towers and network congestion levels can affect call quality. Moving closer to a window or stepping outside can sometimes improve mobile reception. Overall, Facebook video calling works best when both parties have access to a stable wired or wireless broadband connection.
The Bottom Line
In summary, Facebook video calls are available in Dubai and the UAE when using the Messenger app. Facebook worked with local telecoms to enable this feature despite general VoIP restrictions in the country. However, users may still encounter issues if their individual network or device settings block access. Checking for any limitations and optimizing internet connectivity provides the best chance for smooth video calls. As long as both callers have the app permissions and bandwidth to support it, Messenger video chat works in Dubai.
Frequently Asked Questions
Is FaceTime banned in Dubai?
Yes, FaceTime voice and video calls are blocked in the UAE. Apple would need to obtain a VoIP license from the TRA to offer FaceTime service in the country. Due to these restrictions, FaceTime does not work in Dubai.
Is WhatsApp video call allowed in Dubai?
Yes, WhatsApp video calling is permitted in the UAE when using the mobile app or WhatsApp Web. As with Facebook Messenger, WhatsApp found a workaround to offer video calls that comply with TRA regulations. Both FaceTime and standard Skype calls remain restricted.
Can I use Facebook Messenger desktop video call in Dubai?
The Facebook Messenger desktop site and app support video calling. As long as the computer or laptop has an approved webcam and access is not blocked by network settings, Messenger desktop video calls can be used in Dubai. Connection quality may be better on a computer than a mobile device on some networks.
Do I need a VPN for Messenger video calls in Dubai?
A virtual private network (VPN) should not be necessary for Messenger video chat, since this feature is not officially blocked in the UAE. Using a VPN adds an extra layer of security, but also can slow down connection speeds. Since Messenger video calls are already enabled, a VPN is unlikely to improve functionality.
Can I get in trouble for using Facebook video chat in Dubai?
No, you cannot get in legal trouble just for using the Facebook Messenger video calling feature in Dubai. Since this service was specifically approved and enabled for use in the UAE, there are no restrictions or laws against residents or visitors utilizing Messenger video chat. As long as networks allow access, it is safe and legal to use.
Tips for Better Video Calls
Check Network Compatibility
Confirm that your wireless or broadband network allows Messenger video calls. Some public WiFi networks may block access. Try using different networks to test call quality.
Update Software
Run app and operating system updates to ensure optimal performance and latest video calling features. Keep messenger updated.
Allow App Permissions
Enable messenger access to the camera, microphone, contacts, storage, etc. Grant any permissions when prompted.
Optimize Settings
Adjust in-app settings like enabling HD video and troubleshooting connections. Turn off battery saver mode which can affect calls.
Improve Signal Strength
On mobile, move closer to windows where signal may be better. Use WiFi calling if available. Limit congestion from other devices on the network.
Check Computer Settings
Allow messenger browser access to cam/mic. Configure windows privacy and firewall settings to enable video calls.
Test Call Quality
Do a quick test call to check video and audio performance before an important conversation. Switch networks as needed.
Limit Background Noise
Find a quiet area without too much ambient noise. Use headphones with a mic for better sound quality.
Comparison of Facebook Messenger to Other Video Chat Apps
| App | End-to-End Encryption | Group Video Calls | Available in UAE |
|---|---|---|---|
| Facebook Messenger | Optional | Up to 8 participants | Yes |
| Yes | Up to 8 participants | Yes | |
| FaceTime | Yes | Up to 32 participants | No |
| Skype | No | Up to 50 participants | No |
| Zoom | No | Up to 100 participants | Yes, with license |
Key Takeaways
– Facebook Messenger provides 1-to-1 and group video calls for up to 8 people. Encryption is optional.
– WhatsApp offers encrypted video calling like Messenger and supports groups up to 8.
– Apple’s FaceTime offers end-to-end encryption by default but is blocked in the UAE.
– Skype also remains blocked for video chat, though regular Skype audio calls still work.
– Zoom enterprise video conferencing is permitted with an approved license from the TRA.
How Facebook Messenger Video Calls Work
Facebook Messenger video chat utilizes your device’s internet connection and camera to transmit real-time video to other callers. Here is an overview of how a Messenger video call works:
1. Start Call
Open an existing message thread or start a new chat. Tap the video icon to initiate a video call.
2. Ringing
The recipient will see an incoming call screen so they can choose to answer.
3. Stream Established
Once answered, the video call connects via peer-to-peer transmission between devices.
4. Real-time Streaming
Video captured by each device’s camera is encoded, sent over the internet, and decoded in real time.
5. Display Video Feed
The decoded video from the other caller is displayed on screen along with your video preview.
6. Call Features
Features like mute, speaker and adding participants allow managing active calls.
7. Call End
When finished, either party can tap the red phone icon to end the video call.
Network Protocols
Messenger uses proprietary protocols along with industry standards like SRTP, ICE, STUN, RTP, SCTP.
Troubleshooting Facebook Messenger Video Call Issues
Can’t start a call
– Confirm app permissions allowed for camera, microphone etc
– Check for app updates and install latest version
– Reset app preferences/settings and try re-enabling video calls
Call drops
– Check network connection strength and switch networks if needed
– Limit bandwidth usage from other devices during calls
– Disable battery optimization for messenger if on mobile
– Restart your phone or computer
Video quality is poor
– Use WiFi instead of mobile data if available
– Move closer to router or access point for better WiFi signal
– Check data/bandwidth usage limits are not being exceeded
– Enable HD video setting in-app if available
Video freezes
– Reduce screen brightness to optimize video performance
– Close other apps running in background
– Update graphic drivers and messenger app
– Limit number of participants for group calls
No sound
– Increase volume and check device is not muted
– Allow app access to microphone if prompted
– Switch from speakerphone to handset mode
– Disconnect/reconnect Bluetooth if using wireless audio
Conclusion
Facebook Messenger provides a convenient way to video chat with friends and family directly through the app. While native FaceTime and Skype calling remain blocked in the UAE, Messenger videos work in Dubai as Facebook obtained regulatory approval to enable this feature. Users can enjoy encrypted 1-on-1 or group video calls by checking app permissions, updating software, connecting to reliable WiFi or mobile data, and optimizing settings. With the right device setup and internet connection, Messenger video calling is a great communication option for staying in touch from Dubai.